Resident Liaison Officer

6 days ago


Watford, Hertfordshire, United Kingdom Pinnacle Recruitment Ltd Full time

About the Role

Pinnacle Recruitment Ltd is seeking a Resident Liaison Officer to work on residential/social housing projects in North West London and Hertfordshire. The ideal candidate will be self-motivated, with experience working in the Social Housing sector dealing with customer care.

The Resident Liaison Officer will work closely with residents and provide full support on any possible issues. They will also work with the site manager to highlight concerns regarding site safety or welfare. The role involves supporting the site manager with quality control, environmental, and health & safety requirements. Additionally, the successful candidate will produce and deliver literature to residents, record and report complaints, and provide continuous support while works are being carried out.

Key Responsibilities:

  • Work closely with residents to address their concerns and provide full support
  • Collaborate with the site manager to ensure site safety and welfare
  • Support the site manager with quality control, environmental, and health & safety requirements
  • Produce and deliver literature to residents
  • Record and report complaints
  • Provide continuous support to residents during construction

Requirements:

  • Self-motivated person with experience in the Social Housing sector
  • Good communication skills, both written and verbal
  • Ability to work as part of a team
  • Proficiency using office IT applications such as Microsoft Excel and Word
  • Full valid UK driving licence

What We Offer:

  • A competitive salary of £20,500 - £25,000 per annum
  • Opportunity to work on residential/social housing projects
  • Chance to develop your skills and expertise in the field


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