Social Housing Planned Works Coordinator

3 weeks ago


Watford, Hertfordshire, United Kingdom Howells Solutions Limited Full time

Social Housing Planned Works Coordinator Role

Howells Solutions Limited is seeking an experienced Social Housing Planned Works Coordinator to join their team based in Buckinghamshire and North London. This full-time, permanent opportunity comes with a competitive salary of £30,000 + company van and fuel card, making it an attractive proposition for professionals in the field.

In this role, you will be responsible for working closely with residents to deliver planned works within the social housing sector. This includes establishing positive relationships with tenants, providing them with information and support during refurbishment, maintenance, and major works programmes. Your key responsibilities will include:

  1. Working on planned maintenance projects to ensure timely completion and quality results.
  2. Using your Decent Homes programme experience to drive project success and resident satisfaction.
  3. Fully qualified driving licence with own vehicle required for site visits and travel between locations.
  4. Conducting pre-entry visits and company inductions to ensure a smooth transition for new staff members.
  5. Collecting tenancy agreements/approval forms from residents and processing them accordingly.
  6. Visiting tenants, advising them on work schedules and completion dates to manage expectations effectively.
  7. Serving as the main point of contact for resolving tenant issues in a professional and courteous manner.
  8. Establishing working relations with neighbourhood housing associations to promote collaborative working practices.
  9. Attending tenant forum meetings to advise on works and engage with the local community.


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