Social Housing Maintenance Coordinator

6 days ago


Watford, Hertfordshire, United Kingdom Howells Solutions Limited Full time
The Role: Social Housing Maintenance Coordinator

We are seeking a highly motivated and proactive Resident Liaison Officer to join our team delivering Planned Works within the Social Housing sector. This is a fantastic opportunity to work with a leading main contractor, developing positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes. Your key responsibilities will include working on planned maintenance projects, decent homes programme experience, and visiting tenants in their homes to advise them on when and what work is being carried out.

About the Company:
Our client is a dynamic and forward-thinking business that believes in the strengths, skills, and personalities of their people. They are committed to delivering high-quality services to their clients, working closely with public sector partners.

Key Responsibilities:
• Working on planned maintenance projects
• Decent Homes programme experience
• Full clean driving licence with own vehicle
• Pre-entry visits and company inductions
• Collect tenancy agreement/approval forms
• Visiting tenants in their homes and advising them on when and what work is being carried out
• Act as the main point of contact and deal with any problems/queries that the tenant may have
• Contacting neighbourhood housing associations and establishing working relations with them
• Visiting properties that are being refurbished with potential tenants and advising them on completion dates
• Attending and chairing tenant forum meetings to advise tenants of works being carried out

Salary and Benefits:
The estimated salary for this role is £30,000 + company van and fuel card. You will also receive a comprehensive benefits package, including training and development opportunities.

Requirements:
To be successful in this role, you will need to have a full clean driving licence and own vehicle. Previous experience working for a main contractor on similar projects is ideal, but not required as training will be given on the job.

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