Community Liaison Coordinator
7 days ago
Permanent opportunity for a Community Liaison Coordinator to join a well-established main contractor in North West London/Hertfordshire.
We are looking for a skilled and motivated individual to work closely with residents and site managers to ensure all works are completed efficiently and effectively.
Key Responsibilities:
- Support residents, addressing any issues or concerns they may have.
- Collaborate with the site manager to identify and resolve potential safety and welfare concerns.
- Maintain quality control, environmental, and health and safety standards in line with company procedures.
- Produce and distribute literature to residents informing them of upcoming works and relevant details.
- Record and report all complaints, ensuring they are handled professionally and resolved promptly.
Requirements:
- A self-motivated individual with experience in customer care within the social housing sector.
- Ability to work independently, using managerial guidance when required.
- A full valid UK driving licence.
- Familiarity with construction processes and systems.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office applications, including Excel and Word.
- Punctuality and good timekeeping.
- Able to take instruction and carry out tasks effectively.
Salary Range: £21,000 - £26,000 per annum, depending on experience.
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