Reception and Client Liaison Specialist

3 weeks ago


Watford, Hertfordshire, United Kingdom Vetisco Full time
Reception and Client Liaison Specialist

We are looking for an exceptional Reception and Client Liaison Specialist to join our team at Vetisco. This exciting opportunity allows you to make a real difference in the lives of our clients and their pets.

About the Role

This is a Full Time role working 40 hours per week, including 1 in 2 Saturdays. As a Reception and Client Liaison Specialist, you will play a vital role in ensuring our clients receive exceptional service and care. Your ability to build strong relationships with our clients, their pets, and the practice team will be critical to your success.

Key Responsibilities
  1. You will be responsible for coordinating the smooth running of the day-to-day routines of the practice using our online booking system.
  2. You will manage payments and future bookings confidently, ensuring our clients have a seamless experience.
  3. You will provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
  4. You will remain calm and attentive, focusing on the clients' needs, and be able to deal with everything that comes your way.

Benefits

In return for your hard work and dedication, we offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including a 20% discount at local pet stores, access to discounts and cashbacks, in-house career development opportunities, pension, and holiday allowance.



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