Customer Success Lead
1 week ago
Salary Estimate: $100,000 - $160,000 per year
Job Title: Relationship ManagerThis role requires a highly skilled individual to manage existing named accounts and identify new business opportunities.
Key ResponsibilitiesThe Relationship Manager will be responsible for:
- Developing and implementing account management strategies
- Renewing and expanding existing customer relationships
- Identifying and pursuing new business opportunities
- Collaborating with internal teams to ensure successful account management
- Continuously improving product and service offerings
Strong sales and account management skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Highly motivated and results-driven individual
Bachelor's degree or equivalent required
],-
Strategic Customer Success Manager
1 month ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £80,000About the Role:We are seeking an experienced Strategic Customer Success Manager to lead our Customer Success strategy for a high-growth MedTech solution. The ideal candidate will have a proven track record of driving customer adoption, retention, and growth in a Customer Success role, with a strong background in the dental or orthodontic space.Your Key...
-
Customer Success Coordinator
2 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the RoleWe are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, and we are seeking a skilled Customer Success Coordinator to join our growing customer-facing team.This role offers a unique opportunity to develop your skills in a fast-paced environment, working closely with clients to understand their needs and provide...
-
Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom Vodori Inc Full timeAbout Vodori IncVodori Inc is a leading SaaS technology company building robust, cloud-based software for life science companies. We have strategic partnerships with industry leaders like IQVIA and a customer base of over 100 diversified life sciences leaders.Job Title: Customer Success ExecutiveWe are seeking a highly skilled and experienced Customer...
-
Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom AlphaSense, Inc. Full timeAbout AlphaSense, Inc.Located in London, UK, our Customer Success team plays a crucial role in driving growth and retention initiatives. We're seeking an experienced leader to join our Pre-Sales team as a CUSTOMER SUCCESS LEAD. As a key member of our leadership team, you will be responsible for managing a team of Product Specialists who support Account...
-
Customer Success Lead
4 weeks ago
London, Greater London, United Kingdom Careology Health Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Success Lead to join our team at Careology Health Limited. As a key member of our Customer Success function, you will be responsible for driving growth and delivering a world-class service to our clients.Key ResponsibilitiesManage and grow a portfolio of strategic partnerships, launching...
-
Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom NICE Full timeAbout the RoleAt NICE, we're a company that challenges our limits and sets ambitious goals. As a Customer Success Lead, you'll be at the forefront of driving customer engagement and satisfaction throughout their lifecycle.Key Responsibilities:Serve as the voice of the customer internally, managing post-sales relationships for assigned accounts.Develop and...
-
Head of Customer Success Lead
4 weeks ago
London, Greater London, United Kingdom OJ Digital Full timeHead of Customer Success LeadOJ Digital is seeking a skilled Head of Customer Success Lead to lead the growing CS Function.Main Responsibilities:Lead and empower a team of Customer Success Managers.Drive retention and expansion by collaborating with Sales and Product teams.Understand customer needs and provide tailored solutions.Collaborate with Product and...
-
Customer Success Lead
4 weeks ago
London, Greater London, United Kingdom Intigriti Full timeAbout the RoleIntigriti is seeking an experienced Customer Success Manager to join our team. As a key member of our organization, you will be responsible for ensuring the success and satisfaction of our customers.In this role, you will be the primary point of contact for our clients, providing support, training, and guidance to help them achieve their goals...
-
Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom Encord Full timeThe Role:">As a Technical Customer Success Manager, you'll work closely with our largest and most complex customers to help them successfully integrate Encord into their innovative AI applications. You'll collaborate with Sales, Growth, and Engineering teams to ensure customer success while consistently meeting or exceeding Gross and Net Revenue Retention...
-
Leading Customer Success Strategist
3 weeks ago
London, Greater London, United Kingdom BlueOptima Full timeJob TitleLeading Customer Success StrategistAbout UsWe are BlueOptima, a leading provider of objective metrics in software development. Our proprietary Coding Effort Analytics enables Fortune 500 organizations to deliver better software, faster and more efficiently.Role OverviewThe Global Head of Customer Success will report directly to the CEO and be part...
-
Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom Tryzens Global Full timeJob OverviewWe are seeking a highly skilled Customer Success Lead to join our team at Tryzens Global. In this role, you will be responsible for ensuring the success of our clients by building strong relationships and delivering exceptional service.The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.Key...
-
Customer Success Strategy Lead
2 weeks ago
London, Greater London, United Kingdom Sastra Group Full timeLocated in London, we are seeking a Customer Success Strategy Lead to drive customer satisfaction, retention, and growth by leading our customer success strategy and team.This role requires a strategic thinker with a proven track record in customer success within the software development and marketing technology sectors.The position is hybrid, requiring you...
-
Enterprise Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom Stotle Ltd Full timeJoin us as an Enterprise Customer Success Lead at Stotle Ltd and take your career to the next level. We're looking for a highly motivated and experienced professional to lead our customer success efforts and help drive revenue growth.About the Role:Lead a team of customer success professionals to deliver exceptional results and drive revenue growth.Develop...
-
Customer Success Operations Lead
2 weeks ago
London, Greater London, United Kingdom FlexOS Global Pte. Ltd. Full timeJob SummaryWe are seeking a Customer Success Operations Lead to join our team at FlexOS Global Pte. Ltd.About the RoleThis is a key leadership position that will work closely with internal Sales and Customer Success stakeholders to prioritize customer retention and mitigate attrition.ResponsibilitiesStrategically collaborate with internal stakeholders to...
-
Customer Success Manager Lead
2 weeks ago
London, Greater London, United Kingdom Pion Full timeAbout UsPion is the world's leading student loyalty network and an accredited 'Great Place To Work' company. We produce award-winning technology for the biggest retailers on the planet, connecting them with the youth market.We are looking for a Senior Customer Success Manager to lead our customer success team and maintain strong relationships with our...
-
Senior Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom Cutover Full timeAbout UsCutover is a cutting-edge technology company that empowers businesses to simplify complexity and streamline work. Our Collaborative Automation SaaS platform connects teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation.We're...
-
Customer Success Strategy Lead
2 weeks ago
London, Greater London, United Kingdom SwiftXccess Full timeAbout the OpportunitySales Excellence is seeking a Customer Success Strategy Lead to lead the commercial relationship with our customers. The ideal candidate will have a strong background in managed services and project delivery, with a focus on B2B relationships.Key Responsibilities:Develop and execute a customer success strategy to drive growth and...
-
Customer Success Manager Lead
2 weeks ago
London, Greater London, United Kingdom Pole Star EAM Limited Full timeUnlock your potential as a key member of our Customer Success team at Pole Star EAM Limited. As a Customer Success Manager Lead, you will be responsible for nurturing relationships with assigned accounts and ensuring customers realise the value of our Enterprise Asset Management (EAM) solution as quickly as possible. Your role will involve identifying...
-
Customer Success Lead
2 weeks ago
London, Greater London, United Kingdom Tiger Recruitment Full timeCompany Overview:The Tiger Recruitment team is seeking a talented individual to join their Customer Success department as a Bilingual Customer Success Manager. This role offers an exciting opportunity for growth and development within a dynamic team.Job Requirements:Maintaining strong relationships with clients and building new connectionsOverseeing projects...
-
Strategic Customer Success Lead
1 month ago
London, Greater London, United Kingdom Darktrace Ltd Full timeAbout the RoleWe are seeking a highly skilled Strategic Customer Success Lead to manage key strategic accounts across our global customer base.As a key member of our team, you will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.Key responsibilities include:Presenting and discussing...