Sales Representative

3 days ago


Buxton, Derbyshire, United Kingdom Breedon Group plc Full time
Job Title: Internal Sales Representative

Breedon Group plc is a leading vertically-integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation.

Key Responsibilities:
  • Provide exceptional customer service by answering customer calls promptly and ensuring top-notch service every time.
  • Manage and track all customer enquiries, ensuring every lead is followed up to a win or loss.
  • Create and price quotations quickly and accurately, always within agreed tolerances, and ensure every enquiry has complete contact details.
  • Add comprehensive notes to each enquiry, documenting all customer interactions and decisions.
  • Process and confirm order acknowledgments.
  • Impress the Commercial Manager with detailed weekly reports by 17:00 on Fridays, highlighting key sales data, including won/lost orders and major enquiries.
  • Swiftly raise and price enquiries as requested by the TSM, meeting all deadlines.
  • Spot opportunities to sell additional products and upsell with every enquiry.
  • Resolve invoice queries within 7 days, maintaining a flawless query log.
  • Log and address complaints promptly, collaborating with production and territory sales managers.
  • Proactively identify new customers, track declining ones, and uncover exciting new site opportunities.
  • Support the Distributions team by handling calls and enquiries, aiming for first-call resolution.
  • Step in to assist other departments as needed, showing your versatility and commitment.
Requirements:
  • Foster good customer relationships and actively build new ones.
  • Desire to succeed and build on customer base, upselling a range of products to ensure that Breedon succeeds and is the solution of choice for appropriate building projects.
  • Peruse personal development of our product range.
  • Effective time management, adhering to administrative policies and procedures.
  • Attention to detail to ensure sales data produced is accurate.
Benefits:
  • A tailored, competitive salary
  • Company Pension Scheme
  • 25 days annual leave, plus bank holidays on top
  • Share Saver Scheme
  • Company Life Assurance Scheme
  • Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
  • Broad learning opportunities and career progression pathways.

We are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.



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