Internal Sales Agent

4 months ago

Buxton, United Kingdom Breedon Group plc Full time

**Description**:
We are currently seeking an Internal Sales Agent based at Dowlow, Buxton.

You will be a key member of the sales team focused on the sales of construction material products as part of our North region.

**Key Responsibilities**:
In the role, you will be responsible for dealing with inbound enquiries from customers, offering sales admin support to Territory Sales Managers and pricing/chasing/winning orders.

To positively represent the Breedon brand, the Internal Sales Agent offers our customers an excellent and professional service.

**_
- **
- Ensure all phones are answered in a timely manner, and enquiries recorded.
- Raise quotations and price them within the tolerances agreed by the TSM responsible for the area.
- Add relevant notes to enquiries detailing any correspondence with the customer.
- Process order acknowledgments when POs received and confirm via notes on Excalibur.
- Administration of the Cash Sales Process including the recording of the data for the Purchase Ledger Team.
- Generate weekly reports for the Area Sales Manager, reporting key sales data and any significant enquiries.
- Actively seek and identify opportunities to sell additional products and upsell on the initial enquiry received.
- Respond to invoice queries within 7 days of them being added to your query log.
- Work pro-actively to identify new or declining customers, sites and opportunities.
- You may on occasion be required to cover other departments.

**Skills, Knowledge & Expertise**:

- Focus on the customer relationship - maintain good customer relations and actively build new ones
- Desire to succeed and build on customer base, upselling a range of products to ensure that Breedon succeeds and is the solution of choice for appropriate building projects
- Peruse personal development of our product range
- Effective time management, adhering to administrative policies and procedures
- Attention to detail to ensure sales data produced is accurate

**Benefits**:

- Share save scheme
- Pension
- Life Assurance
- 25 days annual leave, plus bank holidays
- Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands

**About Breedon Group plc**:
Breedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.

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