Product Director, Travel Risk Management Transformation Lead

3 weeks ago


London, Greater London, United Kingdom International SOS Full time

About the role

At International SOS, we are seeking an experienced Product Director, Travel Risk Management to join our team in Chiswick, West London. This is a unique opportunity for someone with proven experience in product management or ownership to lead the successful development of our core Platform Services and drive commercial end-to-end product lifecycle management.

Key Responsibilities:

  • Evaluate market trends, client requirements, and overall commercial strategy to create a compelling vision and roadmap for our platform.
  • Lead extended teams on prioritizing the product backlog, ensuring it reflects the company's vision and strategy.
  • Maintain transparency and visibility of the product backlog to meet stakeholder needs.
  • Coordinate dependencies with other product managers, product owners, and scrum teams within the organization.
  • Support communication of delivery timelines, status, risks, and escalations to the leadership team.
  • Broaden relationships with key stakeholders and influencers who contribute to the definition and ongoing support of our new delivery software platform.
  • Own the overall customer experience and journey.
  • Develop business cases to justify investment in new products/technology.

About You

  • Proven track record in developing winning B2B2E platforms with excellent UX/UI.
  • Degree in business, engineering, software, or relevant field preferred.
  • Extensive experience in product management, product ownership, or business analysis related to software development.
  • Familiarity with underlying application program interface methods for systems integrations.
  • Thorough understanding of the platform product development organizational model and its vision to drive innovation and Agile development techniques.
  • Strong troubleshooting skills to lead a triage team across complex ecosystems.
  • Demonstrated experience in team building, mentoring, and coaching specific to Product Management.

Benefits

  • Competitive salary: £80,000 - £110,000 per annum, depending on experience.
  • A supportive, open company culture.
  • Hybrid working arrangement.
  • Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance, and more.

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