Senior Travel Risk Product Lead

2 weeks ago


London, Greater London, United Kingdom International SOS Full time
About the Role

We are seeking an experienced Senior Travel Risk Product Lead to join our team in West London. As a key member of our organization, you will be responsible for the successful product management of core Platform Services and be accountable for the commercial end-to-end product lifecycle management of translating market trends, client requirements, and overall commercial strategy into a vision and roadmap.

This is an exciting opportunity for someone with proven experience in product management or product ownership to thrive in a global environment and contribute to industry trends at the forefront of innovation.

Key Responsibilities:

  • Establish and own the Travel Risk Management vision and strategic priorities with input from Product Directors, Managers, and other Analysts, Product Marketing research, client advisory boards, and competition watch.
  • Guide extended teams on priority of roadmap, while managing & prioritizing flow of work into the product backlog.
  • Ensure the product backlog reflects the vision and strategy by working closely with Product Managers.
  • Maintain a product backlog to meet stakeholder needs that is transparent, visible, and well understood.
  • Coordinate dependencies with other product managers, product owners, and scrum teams within the organization.
  • Support communication of delivery timelines, status, risks, and escalations to the leadership team.
  • Build relationships with key stakeholders and other influencers who contribute to the definition and ongoing support of the new delivery software platform.
  • Own the overall customer experience and customer journey.
  • Use business cases to make the case for new products/technology.
  • Identify and define opportunities within their portfolio for increasing internal efficiencies to provide a better quality, reduced costs, and/or increased productivity.

About You

We are looking for someone with a Bachelor's degree in business, engineering, software, or another relevant field. Proven experience in developing & owning winning B2B2E platforms with excellent UX/UI is desired.

You should have extensive experience in product management, product ownership, or business analysis relating to software development, as well as a thorough understanding of the platform product development organizational model and its vision to drive innovation and Agile development techniques.

Additionally, you should have deep troubleshooting skills and capabilities to lead a triage team across a complex ecosystem with multiple application and service providers in times of critical service interruption.

As a strong leader, you should be able to demonstrate experience team building, mentoring, and coaching specific to Product Management.



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