Beauty Department Lead
3 weeks ago
Role Overview
We are seeking an experienced Beauty Department Manager to lead our team at Fosse Park store near Leicester. As a Beauty Manager, you will be responsible for delivering exceptional customer service, using your product and brand knowledge to inspire customers and exceed their expectations.
Key Responsibilities
- Lead a large and diverse team of sales advisors, beauty experts, brand managers, and team leaders in a fast-paced environment.
- Drive and achieve individual and team objectives, and be accountable for meeting your own sales results and KPIs.
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty.
- Pro-actively engage with clients to develop customer loyalty and maintain high standards of visual presentation in stores.
- Support with stock counts and other operational duties, and lead by example to support and coach the Beauty Ambassadors.
Requirements
- Experience working with large teams in a fast-paced environment.
- Luxury Beauty experience is essential.
- Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels.
- Proven background in a retail management role.
- An interest in Luxury Fashion and Beauty brands.
- Able to demonstrate the ability to provide inspirational, authentic, and personalized customer service.
What We Offer
- Basic rate salary £32,256 per annum.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Commission-led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Development Courses with National Qualifications.
- 28 Days Holiday.
- 50% Instore Uniform Discount.
- Discounted Gym membership.
- Group Wide 20% Discount across all Frasers Group brands.
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