Beauty Department Lead

3 weeks ago


Leicester, Leicester, United Kingdom Frasers Group Full time

Role Overview

We are seeking an experienced Beauty Department Manager to lead our team at Fosse Park store near Leicester. As a Beauty Manager, you will be responsible for delivering exceptional customer service, using your product and brand knowledge to inspire customers and exceed their expectations.

Key Responsibilities

  • Lead a large and diverse team of sales advisors, beauty experts, brand managers, and team leaders in a fast-paced environment.
  • Drive and achieve individual and team objectives, and be accountable for meeting your own sales results and KPIs.
  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty.
  • Pro-actively engage with clients to develop customer loyalty and maintain high standards of visual presentation in stores.
  • Support with stock counts and other operational duties, and lead by example to support and coach the Beauty Ambassadors.

Requirements

  • Experience working with large teams in a fast-paced environment.
  • Luxury Beauty experience is essential.
  • Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels.
  • Proven background in a retail management role.
  • An interest in Luxury Fashion and Beauty brands.
  • Able to demonstrate the ability to provide inspirational, authentic, and personalized customer service.

What We Offer

  • Basic rate salary £32,256 per annum.
  • Weekly/Monthly & Quarterly Commercial Bonuses.
  • Stocktake Bonuses.
  • Commission-led bonuses across a wide range of products.
  • Monthly Group Rewards and Recognition.
  • Long Service awards.
  • Development Courses with National Qualifications.
  • 28 Days Holiday.
  • 50% Instore Uniform Discount.
  • Discounted Gym membership.
  • Group Wide 20% Discount across all Frasers Group brands.


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