Beauty Department Lead
3 weeks ago
Job Opportunity
We are seeking an experienced Beauty Department Manager to lead our team within our Fosse Park store near Leicester.
The Role
As a Beauty Manager, you will provide exceptional customer service, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world-class client experience. You will support the performance and development of our Beauty Supervisors and coach and develop the Beauty Ambassadors. You will ensure brand standards are delivered and ensure all operational tasks are completed. You will also lead our Accessories team, covering Handbags, Jewellery, Sunglasses & Leather goods, and drive the profitability of the department.
Responsibilities
- Lead a large and diverse team of sales advisors, beauty experts, brand managers, and team leaders in a fast-paced environment.
- Lead the Beauty & Accessories team to deliver KPIs and sales targets on a day-to-day basis.
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty.
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs.
- Possess a real passion for beauty and for delivering a world-class client experience.
- Support the performance and development of our Beauty Supervisors and coach and develop the Beauty Ambassadors.
- Ensure brand standards are delivered and ensure all operational tasks are completed.
- Lead our Accessories team, covering Handbags, Jewellery, Sunglasses & Leather goods, and drive the profitability of the department.
Requirements
- Experience working with large teams in a fast-paced environment.
- Luxury Beauty experience is essential.
- Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels.
- Proven background in a retail management role.
- An interest in Luxury Fashion and Beauty brands.
- Whilst a qualification in make-up artistry or a demonstrated beauty retail experience is preferred, we welcome applicants who are passionate about the industry with extensive experience within luxury or trend-based retail.
- Able to demonstrate the ability to provide inspirational, authentic, and personalized customer service.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
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