Beauty Department Manager

2 weeks ago

Leicester, Leicester, United Kingdom Frasers Group Full time
Job Title: Beauty Department Manager

We are seeking an experienced Beauty Department Manager to lead our team at Fosse Park store near Leicester. As a Beauty Manager, you will be responsible for delivering exceptional customer service, using your excellent product and brand knowledge to inspire customers and exceed their expectations.

The ideal candidate will have a real passion for beauty and a proven track record in a retail management role. You will be able to demonstrate the ability to provide inspirational, authentic and personalised customer service, and possess a strong interest in Luxury Fashion and Beauty brands.

The role offers a competitive salary, weekly/monthly and quarterly commercial bonuses, stocktake bonuses, commission-led bonuses across a wide range of products, and a generous employee product discount. You will also receive ongoing training, coaching and support with many opportunities to progress.

Key Responsibilities:

  • Lead a large and diverse team of sales advisors, beauty experts, brand managers and team leaders in a fast-paced environment
  • Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
  • Pro-actively engage with clients to develop customer loyalty
  • Own the planning and delivery of in-store events in conjunction with the store and brands
  • Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy
  • Support with stock counts and other operational duties
  • Lead by example to support and coach the Beauty Ambassadors
  • Support the store management team
  • Develop strong relationships with brand representatives

Qualifications:

  • Experience working with large teams in a fast-paced environment
  • Luxury Beauty experience is essential
  • Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels
  • Proven background in a retail management role
  • An interest in Luxury Fashion and Beauty brands
  • Whilst a qualification in make-up artistry or a demonstrated beauty retail experience is preferred, we welcome applicants who are passionate about the industry with extensive experience within luxury or trend-based retail.

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