Beauty Department Lead

1 week ago

Leicester, Leicester, United Kingdom Frasers Group Full time

We are seeking an experienced Beauty Department Lead to join our team at Fosse Park store near Leicester. As a Beauty Manager, you will be responsible for leading a large and diverse team of sales advisors, beauty experts, brand managers, and team leaders in a fast-paced environment.

Key Responsibilities:

  • Lead the Beauty & Accessories team to deliver KPIs and sales targets on a day-to-day basis
  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
  • Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
  • Passionate about the beauty industry and beauty trends
  • Self-driven to develop and maintain your own product knowledge of all beauty products using brand and store product information, education materials, and attending training as required
  • Pro-actively engage with clients to develop customer loyalty
  • Own the planning and delivery of in-store events in conjunction with the store and brands
  • Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy
  • Support with stock counts and other operational duties
  • Lead by example to support and coach the Beauty Ambassadors
  • Support the store management team
  • Develop strong relationships with brand representatives
  • Champion our company culture and values

Requirements:

  • Experience working with large teams in a fast-paced environment
  • Luxury Beauty experience is essential
  • Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels
  • Proven background in a retail management role
  • An interest in Luxury Fashion and Beauty brands
  • Whilst a qualification in make-up artistry or a demonstrated beauty retail experience is preferred, we welcome applicants who are passionate about the industry with extensive experience within luxury or trend-based retail.
  • Able to demonstrate the ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment

What We Offer:

  • Basic rate salary £32,256 per annum
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • We offer a wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands

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