Beauty Department Lead

6 days ago

Leicester, Leicester, United Kingdom Flannels Full time
Beauty Department Lead

At Flannels, we're seeking an experienced Beauty Department Lead to join our team in Leicester. As a key member of our store's management team, you'll be responsible for leading a large and diverse team of sales advisors, beauty experts, and brand managers in a fast-paced environment.

The Opportunity

As a Beauty Department Lead, you'll be responsible for delivering a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty. You'll drive and achieve individual and team objectives, and be accountable for meeting your own sales results and KPIs. You'll also be passionate about the beauty industry and beauty trends, and self-driven to develop and maintain your own product knowledge of all beauty products.

The Responsibility

Lead a large and diverse team of sales advisors, beauty experts, and brand managers in a fast-paced environment
Lead the Beauty & Accessories team to deliver KPIs and sales targets on a day-to-day basis
Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
Passionate about the beauty industry and beauty trends
Self-driven to develop and maintain your own product knowledge of all beauty products using brand and store product information, education materials, and attending training as required
Pro-actively engage with clients to develop customer loyalty
Own the planning and delivery of in-store events in conjunction with the store and brands
Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy
Support with stock counts and other operational duties
Lead by example to support and coach the Beauty Ambassadors
Support the store management team
Develop strong relationships with brand representatives
Champion our company culture and values

Qualifications

Experience working with large teams in a fast-paced environment
Luxury Beauty experience is essential
Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels
Proven background in a retail management role
An interest in Luxury Fashion and Beauty brands
Whilst a qualification in make-up artistry or a demonstrated beauty retail experience is preferred, we welcome applicants who are passionate about the industry with extensive experience within luxury or trend-based retail.
Able to demonstrate the ability to provide inspirational, authentic and personalised customer service.
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

The Rewards

Basic rate salary £32,256 per annum
Weekly/Monthly & Quarterly Commercial Bonuses
Stocktake Bonuses
Commission led bonuses across a wide range of products
Monthly Group Rewards and Recognition
Long Service awards
Join the Fearless1000 Incentive Scheme watch THIS video to find out more
We offer a wide range of Development Courses with National Qualifications
28 Days Holiday
50% Instore Uniform Discount
Discounted Gym membership
Group Wide 20% Discount across all Frasers Group brands

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