Beauty Department Lead

5 days ago

Leicester, Leicester, United Kingdom Frasers Group Full time

We're reimagining retail and believe the higher the risk, the greater the reward. We're seeking an experienced Beauty Department Lead to lead the team within our Fosse Park store near Leicester.

The Opportunity

As a Beauty Department Lead, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world-class client experience. You will support the performance and development of our Beauty Supervisors and coach and develop the Beauty Ambassadors. You will ensure brand standards are delivered and ensure all operational tasks are completed. You will also lead our Accessories team covering Handbags, Jewellery, Sunglasses & Leather goods and driving the profitability of the department.

Key Responsibilities
  • Lead the Beauty & Accessories team to deliver KPIs and sales targets on a day to day basis
  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
  • Passionate about the beauty industry and beauty trends
  • Self-driven to develop and maintain your own product knowledge of all beauty products using brand and store product information, education materials and attending training as required
  • Own the planning and delivery of in-store events in conjunction with the store and brands
  • Lead by example to support and coach the Beauty Ambassadors
  • Support the store management team
  • Develop strong relationships with brand representatives
  • Champion our company culture and values
Requirements
  • Luxury Beauty experience is essential
  • An interest in Luxury Fashion and Beauty brands
  • Whilst a qualification in make-up artistry or a demonstrated beauty retail experience is preferred, we welcome applicants who are passionate about the industry with extensive experience within luxury or trend-based retail.
What We Offer
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Long Service awards
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands

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