Reception Supervisor
3 days ago
Job Summary
A dynamic and caring Reception Supervisor is sought to join the Primary Care Service Care Navigation Team at City Health Care Partnership CIC. The ideal candidate will possess excellent communication and customer care skills, with the ability to work in a trauma-informed way and be flexible and adaptable.
Main Responsibilities
The successful candidate will be responsible for providing a high-quality and responsive customer care service to all patients and visitors, working within GP Practices. This will involve supporting the delivery of the service, which operates 08:00-20:00, 365 days a year, including bank holidays.
About Us
At City Health Care Partnership CIC, we're passionate about people and delivering high-quality care. We recognize that our colleagues are our greatest asset, and we're committed to supporting and appreciating them. Our team of nearly 2,500 colleagues work together to deliver first-class healthcare to thousands of people in Hull, the East Riding, Knowsley, and St Helens.
Key Requirements
The successful candidate will possess:
- A Level 3 qualification in Business Administration or Customer Service, or equivalent knowledge and experience
- Word processing skills to a high standard, including Microsoft Word and Excel
- Experience of working within a General Practice Office and carrying out general office procedures
- Practical experience of computerized recording systems and working with others
- Previous experience of supervising a team and working with the general public
What We Offer
As a Reception Supervisor at City Health Care Partnership CIC, you will have the opportunity to work in a dynamic and supportive team, delivering high-quality care to our patients. We offer a range of benefits, including opportunities for professional development and a competitive salary package.
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