Reception Supervisor

1 month ago


Hull, Kingston upon Hull, United Kingdom City Health Care Partnership CIC Full time

Job Summary

A vacancy has arisen for a caring, motivated and enthusiastic Reception Supervisor to join the Primary Care Service Care Navigation Team. We are seeking someone who can promote a positive image of our organisation, who is able to work in a trauma-informed way to be flexible and adaptable. The post holder will need to have excellent communication and customer care skills and will be responsible for ensuring that service users/patients are in the right place at the right time, signposting and re-directing if appropriate, following care pathways.

Main Duties of the Job

The post holder will be required to provide a high-quality and responsive customer care service to all patients and visitors and will be based within GP Practices. As the service operates 08:00-20:00, 365 days a year (inclusive of bank holidays), there is an expectation that you will support the delivery of the service, by changing bases/hours to cover annual leave and/or sickness, which can sometimes be at short notice.

About Us

At City Health Care Partnership CIC, we're passionate about people and we know that you are too. That's why we're here. We recognise that high-quality care is delivered by high-quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at City Health Care Partnership CIC, you have a real voice.

Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at City Health Care Partnership CIC, we'll support you to thrive.

Job Responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.


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