Service Advisor

7 months ago

Kingston upon Hull, United Kingdom Jobs Butler Full time

Our client is a privately owned Truck dealership in the UK.

They are currently recruiting for a Service Advisor who will provide a courteous and efficient reception service to a high level of customer satisfaction. And be to utilise manufacturer’s and Company schedule checklist for service and testing of vehicles to advise customers.

Main Duties:

- Book in routine vehicle inspection/servicing/maintenance including MOT’s and preparation in line with manufacturer’s guidelines/recommendations. Respond to requests from the workshop/parts with other requirements eg tyres/windscreens
- Organise break-down recovery call-out to meet with Renault contract.
- Keep customer/clients up to date with on-going work and re-booking.
- Raise job cards and scan completed job cards onto the M:Drive.
- Deal with cash sales through various payment methods, set up new vehicles on the system and allocate to customers.
- To maintain a high level of competence for the work to be undertaking by continuous professional development (CPD) by training, reading technical bulletins etc.
- To ensure professionalism and quality are maintained at all times in particular with customers and suppliers.
- To assist managers with the introduction of new methods, designed or implicated to improve efficiency.
- To ensure the care, maintenance and safekeeping of all tools, equipment and materials used and report any defects found.
- To comply with the company Safety Policy and other safety procedures and guidelines which are deemed part of this job description. Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their supervisor, manager or other senior members of staff available.
- Performs such other duties as reasonably correspond to the general character of the post and are commensurate with its level of responsibility.

3 week rota - working hours;
06:00 - 14:30

08:00 - 16:30

10:00 - 18:30

This role does require to work 1 in every 4 Saturdays.

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Cycle to work scheme
- Free parking
- On-site parking

**Experience**:

- service advisor: 1 year (preferred)
- working with Database's: 1 year (preferred)

Work Location: In person

Reference ID: SA01

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