Hotel Reception Professional

4 days ago


City of London, Greater London, United Kingdom Hyatt Regency London Blackfriars Full time

Role Summary

We are looking for an experienced Hotel Reception Professional to join our team at Hyatt Regency London Blackfriars. The ideal candidate will have excellent communication and interpersonal skills, with a proven ability to work well under pressure and provide exceptional customer service.

Key Responsibilities

  • Manage the front desk, handle guest arrivals and departures, and ensure a seamless check-in and check-out experience
  • Process payments, answer phone calls, and respond to guest inquiries
  • Provide exceptional customer service to guests, resolving any issues or concerns they may have

Requirements

To be considered for this role, you will need to have:

  • Excellent communication and interpersonal skills
  • A proven ability to work well under pressure
  • Experience working in a hotel or hospitality environment

Benefits

As a Hotel Reception Professional at Hyatt Regency London Blackfriars, you can expect a competitive salary of £28,000 - £35,000 per annum, depending on experience. You will also receive a comprehensive benefits package, including uniform, meals on duty, and access to our Employee Assistance Programme.



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