Customer Service Representative

7 hours ago


Burgess Hill, West Sussex, United Kingdom Travail Employment Group Full time

**Company Overview**

We are a well-established Private Medical and Travel insurance business seeking an experienced Customer Service Advisor to provide cover for a 9-month fixed term maternity contract. As part of our small team, this blended customer service and administration position is primarily responsible for assisting customers with their enquiries, and processing customer policy documentation.

The ideal candidate will have experience in an office-based customer service or administration position, preferably in the insurance industry. We offer a competitive salary of £25,000 and excellent benefits package, including pension contributions and holiday entitlement.

  • Provide exceptional help and assistance across multiple platforms, including emails, live chat, and telephone from potential customers, existing customers, and brokers/agents.
  • Evaluate and process customer policy documentation accurately and efficiently.


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