Claims Technical Specialist
4 weeks ago
About the Role
We are seeking a skilled Claims Technical Specialist to join our team at Hastings Direct. As a key member of our operations team, you will play a crucial role in reviewing and monitoring outcomes using data, identifying technical needs, and creating solutions to improve our claims process.
Key Responsibilities
- Collaborate with operational leadership to review and monitor outcomes using data and support improvements through technical development.
- Identify technical needs and themes for individual colleagues and create solutions to address these needs.
- Deliver new colleague training and act as a sign-off for new colleagues from the academy period to being out on the floor.
- Use data gathered through audits and team leaders to identify systemic/thematic development requirements and create solutions.
- Support the Contact Centre Leader/Ops Manager to develop the technical strategy for the function and collaborate with other technical and operational leaders to agree and deliver solutions.
Requirements
- Strong understanding of the motor claims journey.
- Great attention to detail with the ability to be a strategic thinker and problem solver.
- Excellent stakeholder management experience with the ability to coach and support colleagues.
What We Offer
As a Claims Technical Specialist at Hastings Direct, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be supported to develop your skills and knowledge. You will be part of a team that is passionate about delivering excellent customer service and making a positive impact on our customers' lives.
Benefits
- Attractive salary based on experience.
- Flexible working arrangements, including hybrid working.
- Competitive bonus scheme.
- Opportunities for career development and progression.
About Hastings Direct
Hastings Direct is a leading digital insurance provider, committed to delivering excellent customer service and making a positive impact on our customers' lives. We are proud to be an equal opportunities employer and welcome applications from all suitably skilled persons.
-
Claims Technical Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a Claims Technical Specialist to join our team at Hastings Direct. As a Claims Technical Specialist, you will play a key role in reviewing and monitoring outcomes using data and supporting improvements through technical development.Key ResponsibilitiesCollaborate with operational leadership to review and monitor outcomes using...
-
Claims Resolution Specialist
4 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob SummaryWe are seeking an experienced Claims Resolution Specialist to join our team at Hastings Direct. The successful candidate will be responsible for resolving high-value and complex claims cases, minimizing financial exposure, and providing expert advice and coaching to credit hire teams.About UsHastings Direct is a digital insurance provider with...
-
Insurance Claims Specialist
1 month ago
Leicester, Leicester, United Kingdom Aon Hewitt Full timeAre you looking for a new challenge with the opportunity to build a successful career with a leading insurance broker?We are seeking an Insurance Claims Specialist to join our team at Aon Hewitt. As an Insurance Claims Specialist, you will be responsible for processing claims and resolving queries on behalf of our clients with the primary objective of...
-
Claims Resolution Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Summary: We are seeking a highly skilled Claims Resolution Specialist to join our team at Hastings Direct. As a Claims Resolution Specialist, you will be responsible for providing support to our customers who have been involved in accidents and are not at fault. Your primary objective will be to make contact with the third party and discuss their options...
-
Claims Resolution Specialist
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Title: Claims Resolution SpecialistJob Summary: We are seeking a skilled Claims Resolution Specialist to join our team at Hastings Direct. As a Claims Resolution Specialist, you will be responsible for managing a portfolio of policyholder's write off claims through to settlement.Key Responsibilities:Manage a portfolio of policyholder's write off claims...
-
Warranty Claims Specialist
1 month ago
Leicester, Leicester, United Kingdom Select Appointments Full timeAre you a detail-oriented professional with a passion for customer satisfaction? Select Appointments is seeking a skilled Warranty Claims Specialist to join their team at the Leicester Depot.As a Warranty Claims Specialist, you will play a vital role in managing depot warranty claims effectively and efficiently, ensuring maximum claim success while meeting...
-
Insurance Claims Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Aon Full timeInsurance Claims SpecialistAon is seeking an Insurance Claims Specialist to join their team in Leicester. As an Insurance Claims Specialist, you will be responsible for processing claims and resolving queries on behalf of clients with the primary objective of gaining agreement and settlement from underwriters as efficiently as possible.Key...
-
Insurance Claims Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Aon Full timeInsurance Claims SpecialistAon is seeking an Insurance Claims Specialist to join their team in Leicester. As an Insurance Claims Specialist, you will be responsible for processing claims and resolving queries on behalf of clients with the primary objective of gaining agreement and settlement from underwriters as efficiently as possible.As you develop your...
-
Claims Assessment Specialist
6 days ago
Leicester, Leicester, United Kingdom IDEX Consulting Full timeAbout the RoleThe Claims Assessment Specialist will play a critical part in our team, undertaking claims assessments in the field and providing recommendations that align with customer propositions, product policies, risk strategy, and business targets.Key ResponsibilitiesConduct thorough field-based assessments to determine claim validity and extent of...
-
Insurance Claims Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Aon Full timeInsurance Claims SpecialistAon is seeking an Insurance Claims Specialist to join their team in Leicester. As an Insurance Claims Specialist, you will be responsible for processing claims and resolving queries on behalf of clients with the primary objective of gaining agreement and settlement from underwriters as efficiently as possible.As you develop your...
-
Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeLocation: LeicesterSalary: £23,500Contract: Hybrid Working (1 day week in the office after training)Hours: Monday to Friday 9am-5:30pm (No weekends)We are seeking a skilled Claims Resolution Specialist to join our team at Hastings Direct. As a key member of our repair claims team, you will play a vital role in ensuring a seamless repair journey for our...
-
Technical Sales Specialist
4 weeks ago
Leicester, Leicester, United Kingdom HSB Technical Full timeWe are seeking a skilled Technical Sales Specialist to join HSB Technical, a renowned manufacturer of specialised casting solutions. The ideal candidate will possess a background in mechanical engineering sales, with experience selling mechanical products, equipment, or components.As a Technical Sales Specialist, you will be responsible for representing the...
-
Claims Resolution Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeBecome a key player in our repair claims teamHastings Direct is seeking a skilled Claims Resolution Specialist to join our dynamic team in Leicester. As a Claims Resolution Specialist, you will be responsible for ensuring a seamless repair journey for our customers by proactively coordinating updates and setting expectations.About the role:• Ensure a...
-
Repair Claims Resolution Specialist
2 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Role: Repair Claims Resolution SpecialistAbout the Role: We are seeking a highly skilled Repair Claims Resolution Specialist to join our claims team in Leicester. As a key member of our team, you will be responsible for ensuring a seamless repair journey for our customers by proactively coordinating updates and setting expectations.Key...
-
Vehicle Repair Claims Specialist
1 month ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeVehicle Repair Claims SpecialistAt Hastings Direct, we're looking for a skilled Vehicle Repair Claims Specialist to join our team. As a key member of our claims handling department, you'll play a crucial role in ensuring our customers receive the best possible service when their vehicle is involved in a road traffic accident.Key Responsibilities:Communicate...
-
Insurance Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Title: Insurance Claims Resolution SpecialistLocation: LeicesterJob Type: Full-timeWorking Hours: Monday - Friday 09:00 - 17:30Salary: £23,500At Hastings Direct, we strive to deliver high-quality insurance services to our customers. As an Insurance Claims Resolution Specialist, you will play a crucial role in ensuring that our customers receive the best...
-
Home Claims Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a skilled Home Claims Handler to join our team at Hastings Direct. As a key member of our claims handling function, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManaging a portfolio of complex claims, achieving the...
-
Vehicle Claims Resolution Specialist
7 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout UsHastings Direct is a leading insurance provider committed to delivering exceptional customer experiences. Our team of dedicated professionals works together to drive growth, foster a culture of well-being, and promote excellence in everything we do.Role OverviewWe are seeking an experienced Vehicle Claims Resolution Specialist to join our dynamic...
-
Claims Team Lead
7 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAs a Claims Specialist with Hastings Direct, you will play a pivotal role in driving the company's growth and success.We are seeking an experienced Claims Specialist to join our team. The ideal candidate will have previous experience or knowledge of Intervention and be able to coach and support teams, delivering results.The successful candidate will be a...
-
Claims Resolution Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewHastings Direct is seeking a skilled Claims Resolution Specialist to join their team. As a Claims Resolution Specialist, you will play a crucial role in providing exceptional customer experiences while resolving third-party claims efficiently.Key Responsibilities: Provide professional service to customers, ensuring their needs are met and...