Claims Resolution Specialist

3 weeks ago


Leicester, Leicester, United Kingdom Hastings Direct Full time

Become a key player in our repair claims team

Hastings Direct is seeking a skilled Claims Resolution Specialist to join our dynamic team in Leicester. As a Claims Resolution Specialist, you will be responsible for ensuring a seamless repair journey for our customers by proactively coordinating updates and setting expectations.

About the role:

• Ensure a smooth repair journey for our customers

• Validate claims and policies

• Ensure system information is up to date and accurate

• Communicate with customers and stakeholders in a professional and effective manner

• Work towards department and business targets

What we offer:

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training, and development you need as well as many benefits.

Benefits:

• Competitive starting salary £23,500

• Up to 5% on target bonus with a maximum pot of up to 10% available, depending on personal and company performance

• Specialist training to help support and guide you through your career framework

• 33 days holiday per year, including Bank Holiday

• Flexible pension plan with a company match of up to 10%

• Excellent Wellbeing programme

• High street discounts

• Flexible benefits (holiday buy/sell, Dental, Optician plans, Digital GP access and more)

• Discounted Hastings Direct products

• Plus, a lot more that we would love to bring to life with you



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