Vehicle Repair Claims Specialist

1 month ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
Vehicle Repair Claims Specialist


At Hastings Direct, we're looking for a skilled Vehicle Repair Claims Specialist to join our team. As a key member of our claims handling department, you'll play a crucial role in ensuring our customers receive the best possible service when their vehicle is involved in a road traffic accident.


Key Responsibilities:

  • Communicate with customers to discuss their options and provide updates on the repair journey of their vehicle.
  • Prioritize cases and work proactively to resolve claims efficiently.
  • Validate claims and policies, ensuring accuracy and attention to detail.
  • Collaborate with internal stakeholders to ensure seamless communication and effective planning.
  • Meet department and business targets, driving growth and success.


What We Offer:

  • A competitive salary based on experience, with regular pay reviews.
  • A flexible and hybrid working approach, with options for remote work and office days.
  • A comprehensive bonus scheme, recognizing individual and team performance.
  • Access to private healthcare, dental plans, and other wellbeing resources.
  • Opportunities for professional development and growth within the company.


Why Hastings Direct?


We're a company that values our colleagues and customers, and we're committed to creating a positive and inclusive work environment. If you're passionate about delivering exceptional customer service and working in a dynamic team, we'd love to hear from you.



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