Technical Support Specialist
19 hours ago
Xact Placements Limited is seeking a skilled 1st Line Support Engineer to join their team. As a key member of the IT department, you will provide technical support and services to clients across various sectors, including education and commercial.
Main Responsibilities- Provide professional first-line technical advisory and diagnostic support services
- Offer effective first-line remote network monitoring and management services
- Ensure all reported technical issues are handled professionally and competently
- Act as a communications interface between clients and the IT team
- Provide 1st line technical support and call logging services
- Report and manage incidents requiring third-party services
- Monitor and manage call queues to ensure support calls are escalated and resolved within agreed SLAs
- Action asset changes in compliance with the Change Control Procedure
- Complete additional ad-hoc project work as required
- Assist the Network Manager with reasonable requests for additional duties
- Make recommendations on potential improvements to working practices
- Maintain a clean and tidy working area
- Good working knowledge of Microsoft Desktop Operating Systems and applications
- Good working knowledge of Active Directory and Group Policy
- Good understanding of TCP/IP, DNS, DHCP, and VLANs
- Experience with call management systems and working to SLAs
- At least two years' experience in the education sector
- Ability to work occasional evenings and weekends
A competitive salary of \u00a328,000 and the opportunity to work with a leading technology solutions provider.
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Technical Support Specialist
4 days ago
Northwood, Greater London, United Kingdom Xact Placements Limited Full timeJob Title: 1st Line Support EngineerXact Placements Limited is seeking a skilled 1st Line Support Engineer to join their team. As a key member of the IT support team, you will be responsible for providing technical assistance and diagnostic support to clients.Main Responsibilities:Provide professional first line technical advisory and diagnostic support...
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Technical Support Specialist
4 days ago
Northwood, Greater London, United Kingdom Xact Placements Limited Full timeJob Title: 1st Line Support EngineerXact Placements Limited is seeking a skilled 1st Line Support Engineer to join their team. As a key member of the IT support team, you will be responsible for providing technical assistance and diagnostic support to clients.Main Responsibilities:Provide professional first line technical advisory and diagnostic support...
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Technical Content Specialist
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Northwood, Greater London, United Kingdom NatWest Full timeAbout the RoleWe are seeking a highly skilled Technical Content Specialist to join our team at NatWest. As a Technical Content Specialist, you will play a critical role in creating and maintaining high-quality technical documentation for our products and services.Key ResponsibilitiesCollaborate with cross-functional teams to review and revise technical...
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Manufacturing Support Specialist
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Northwood, Greater London, United Kingdom Rullion Limited Full timePosition OverviewRullion Limited is seeking to fill the following position:Role: Manufacturing Support / Technical SpecialistLocation: Middlesex / DunstableStart Date: ImmediateContract Duration: Initially 12 months - Potential for Permanent EmploymentWork Schedule: Shifts from 4am to 12pm and 8am to 4pm on a rotating biweekly basis (two weeks for each...
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Technical Content Specialist
1 day ago
Northwood, Greater London, United Kingdom NatWest Full timeAbout the RoleWe are seeking a skilled Technical Writer to join our team at NatWest. As a Technical Writer, you will be responsible for creating high-quality technical documentation that meets the needs of our customers and stakeholders.Your primary focus will be on writing and editing technical API documentation, user manuals, software documentation, and...
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Technical Content Specialist
1 day ago
Northwood, Greater London, United Kingdom NatWest Full timeAbout the RoleWe are seeking a skilled Technical Writer to join our team at NatWest. As a Technical Writer, you will be responsible for creating high-quality technical documentation that meets the needs of our customers and stakeholders.Your primary focus will be on writing and editing technical API documentation, user manuals, software documentation, and...
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Technical Operations Manager
3 weeks ago
Northwood, Greater London, United Kingdom BetterQA Full timeAbout BetterQAWe are a leading provider of software quality assurance services, dedicated to delivering exceptional results to our clients. Our team of experts is passionate about innovation and collaboration, and we are committed to helping our clients achieve their goals.Job OverviewWe are seeking an experienced Senior IT Infrastructure Specialist to join...
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IT Infrastructure Specialist
2 weeks ago
Northwood, Greater London, United Kingdom BetterQA Full timeJob OverviewWe are seeking an experienced IT Infrastructure Specialist to join our team in Northwood, UK. The successful candidate will play a key role in supporting the development of technical solutions and troubleshooting procedures for maritime operations.The IT Infrastructure Specialist will be responsible for administering hardware and software systems...
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IT Infrastructure Specialist
2 weeks ago
Northwood, Greater London, United Kingdom BetterQA Full timeJob OverviewWe are seeking an experienced IT Infrastructure Specialist to join our team in Northwood, UK. The successful candidate will play a key role in supporting the development of technical solutions and troubleshooting procedures for maritime operations.The IT Infrastructure Specialist will be responsible for administering hardware and software systems...
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IT Infrastructure Specialist
7 days ago
Northwood, Greater London, United Kingdom LA International Full timeJob DescriptionLA International is seeking a highly skilled IT Infrastructure Specialist to join our team.About the RoleWe are looking for a technical expert with a strong background in VMware Virtualisation technology, SAN technology, and Windows workstation imaging techniques.Key ResponsibilitiesDesign and implement virtualisation solutions using VMware...
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IT Infrastructure Specialist
7 days ago
Northwood, Greater London, United Kingdom LA International Full timeJob DescriptionLA International is seeking a highly skilled IT Infrastructure Specialist to join our team.About the RoleWe are looking for a technical expert with a strong background in VMware Virtualisation technology, SAN technology, and Windows workstation imaging techniques.Key ResponsibilitiesDesign and implement virtualisation solutions using VMware...
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Senior IT Infrastructure Specialist
3 weeks ago
Northwood, Greater London, United Kingdom BetterQA Full timeAbout the RoleWe are seeking an experienced Senior IT Infrastructure Specialist to join our team at BetterQA. As a key member of our technical operations team, you will play a critical role in supporting the development of technical solutions and troubleshooting procedures for maritime operations.Key ResponsibilitiesAssist the Core Section Head in developing...
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Senior IT Infrastructure Specialist
2 weeks ago
Northwood, Greater London, United Kingdom BetterQA Full timeAbout the RoleWe are seeking a highly skilled Senior IT Infrastructure Specialist to join our team at BetterQA. As a key member of our technical operations team, you will play a critical role in supporting the development of technical solutions and troubleshooting procedures for maritime operations.Key ResponsibilitiesAssist the Core Section Head in...
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Senior IT Infrastructure Specialist
2 weeks ago
Northwood, Greater London, United Kingdom BetterQA Full timeAbout the RoleWe are seeking a highly skilled Senior IT Infrastructure Specialist to join our team at BetterQA. As a key member of our technical operations team, you will play a critical role in supporting the development of technical solutions and troubleshooting procedures for maritime operations.Key ResponsibilitiesAssist the Core Section Head in...
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IT Infrastructure Specialist
3 weeks ago
Northwood, Greater London, United Kingdom BetterQA Full timeAbout BetterQAWe are a leading provider of software quality assurance services, dedicated to delivering exceptional results to our clients. Our team of experts is passionate about bridging the gap between development and delivery, and we are committed to excellence in everything we do.Job OverviewWe are seeking an experienced IT Infrastructure Specialist to...
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IT Infrastructure Specialist
7 days ago
Northwood, Greater London, United Kingdom LA International Full timeJob DescriptionWe are seeking a highly skilled IT Infrastructure Specialist to join our team at LA International.Key Responsibilities:Manage and maintain VMware virtualization technology infrastructure.Implement and support SAN technology solutions.Develop and implement Windows workstation imaging techniques.Design and implement Microsoft Server...
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IT Infrastructure Specialist
7 days ago
Northwood, Greater London, United Kingdom LA International Full timeJob DescriptionWe are seeking a highly skilled IT Infrastructure Specialist to join our team at LA International.Key Responsibilities:Manage and maintain VMware virtualization technology infrastructure.Implement and support SAN technology solutions.Develop and implement Windows workstation imaging techniques.Design and implement Microsoft Server...
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Northwood, Greater London, United Kingdom EMW, Inc. Full timeJob Title: Senior Technician Application SupportWe are seeking a highly skilled Senior Technician Application Support to join our team at EMW, Inc.Job Summary:The Senior Technician Application Support will be responsible for providing technical support and maintenance for various command and control information systems in support of Maritime Command HQ...
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Northwood, Greater London, United Kingdom EMW, Inc. Full timeJob Title: Senior Technician Application SupportWe are seeking a highly skilled Senior Technician Application Support to join our team at EMW, Inc.Job Summary:The Senior Technician Application Support will be responsible for providing technical support and maintenance for various command and control information systems in support of Maritime Command HQ...
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Northwood, Greater London, United Kingdom EMW Full timeJob SummaryWe are seeking a highly skilled Senior Technician Application Support to join our team at EMW. As a key member of our technical team, you will be responsible for providing expert support for a variety of command and control Information Systems in support of Maritime Command HQ (MARCOM) and NATO flagships.Key ResponsibilitiesAssist in shore-based...