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Client Relationship Manager

2 months ago


Glasgow, Glasgow City, United Kingdom Giant Group Full time
About the Role

We are seeking a highly skilled Client Relationship Manager to join our team at Giant Group. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our recruitment agency partners, identifying new business opportunities, and driving revenue growth.

Key Responsibilities
  • Develop and execute a sales strategy to increase market share and revenue contribution from existing and new agency partners.
  • Build and maintain strong relationships with key decision-makers at recruitment agencies, including back-office and consulting teams.
  • Identify and pursue new business opportunities, including cross-selling and upselling our other services.
  • Conduct regular account review meetings to ensure customer satisfaction and identify areas for improvement.
  • Proactively resolve customer issues and concerns, working closely with internal departments as needed.
Requirements
  • Proven track record of success in a client-facing sales or account management role, with a minimum of 3-5 years of experience.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Strong business acumen and ability to understand the contingent supply chain.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Proficiency in Microsoft Office and CRM systems.
What We Offer
  • Competitive salary and uncapped commission structure.
  • Generous holiday allowance and pension scheme.
  • Enhanced maternity and paternity pay, as well as supporting childcare options.
  • Life assurance and employee assistance program.
  • Opportunities for professional development and growth within the company.