Application Specialist

3 days ago


Birmingham, Birmingham, United Kingdom Aprirose Limited Full time
Job Title: Field Applications Specialist

We are seeking a highly skilled Field Applications Specialist to join our team at Aprirose Limited. As a key member of our team, you will be responsible for delivering application projects on time, ensuring high customer satisfaction, and providing exceptional support to our clients.

Key Responsibilities:
  • Perform installations, develop scripts to meet customer specifications, conduct customer training courses, and compile statistics and presentations as required.
  • Perform preventative maintenance visits and repairs.
  • Troubleshoot any issues and escalate problems when they impact project delivery timelines.
  • Escalate and/or resolve issues in connection with customer complaints.
  • Support and perform quality assurance-related activities.
  • Perform software upgrades and provide helpdesk support as required.
Requirements:
  • Successful track record of complex installations.
  • Project management expertise.
  • Willingness to travel.
  • Automation experience (ideally script writing).

If you have a passion for delivering exceptional customer experiences and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity. Please submit your CV and a covering letter outlining your experience and qualifications.


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