IT Applications Support Specialist
4 weeks ago
Role: IT Applications Support Specialist
Skills Required: SQL, Financial Applications, Payment Solutions, ITIL Framework, Service Management Tools, Azure, React, JavaScript, ADO, Citrix, Agile/Scrum Methodologies
Work Model: Hybrid
Salary: £35,000 - £40,000 + Benefits
Essential Recruitment is seeking a knowledgeable IT Applications Support Specialist to contribute significantly to the management and upkeep of our tailored software applications and IT solutions. This role is crucial for ensuring the smooth operation of various business applications that are vital for our financial services.
Key Responsibilities:
1. Administer and support bespoke applications to ensure optimal performance.
2. Collaborate with cross-functional teams to troubleshoot and resolve application issues.
3. Implement ITIL processes to enhance service delivery and efficiency.
4. Utilize service management tools to track and manage incidents and requests.
5. Engage in Agile/Scrum practices to facilitate continuous improvement in application support.
Ideal Candidate:
The successful candidate will possess a strong background in IT application support, with proven experience in SQL and financial/payment applications. A solid understanding of ITIL processes and service management tools is essential. Candidates should be adept in working within a hybrid environment and have excellent problem-solving skills.
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