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Reception Manager
2 months ago
As the Reception Manager, you will oversee the day-to-day operations of the reception area, ensuring high service standards. You will manage and coordinate reservations, optimizing seating arrangements and guest flow. You will supervise and mentor reception staff, providing guidance to maintain a positive work environment. You will handle guest inquiries and concerns with professionalism and prompt resolution. You will collaborate with the management team to organize and execute private events and functions. You will ensure adherence to company policies, procedures, and quality standards. You will contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
", "Requirements": "We are seeking a dedicated and accomplished Reception Manager with proven experience in a similar front-of-house role within the hospitality industry. You should have experience with either Open Table or Seven Rooms. You should possess strong organizational, communication, and interpersonal skills. You should have exceptional problem-solving abilities and a proactive approach to operational challenges. You should be able to work in a fast-paced environment and manage multiple tasks efficiently. You should have familiarity with reservation systems and administrative tasks.
", "Benefits": "We offer a range of benefits, including a generous discount off your bill (including drinks), when dining in one of our restaurants across the Group. We offer unrivalled opportunities for progression across the Group. We offer 28 days holiday, increasing with length of service up to 5 extra days. We offer a recommend a friend scheme with great bonuses per individual referral. We offer exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and much more. We offer reward programmes, long service awards, and staff recognition and incentives.
", "About Us": "Balthazar is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. We offer a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails.
", "Why Work with Us": "We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged. We are committed to delivering unparalleled hospitality and creating a positive and inclusive atmosphere for both guests and staff.
", "Contact Us": "Please note that we do not accept applications via email or social media. If you are interested in applying for this role, please submit your application through our website.
", "Language": "English"}