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Customer Service Representative

2 months ago

Grantham, Lincolnshire, United Kingdom Brave Human Capital Group Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Brave Human Capital Group. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

About the Role:

This is an exciting opportunity for a motivated and results-driven individual to join our team as an Insurance Advisor. You will be working closely with our clients to understand their business needs, identify opportunities, and provide tailored solutions to meet their goals.

Key Responsibilities:

  • Provide exceptional customer service to clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Work closely with clients to understand their business needs, identify opportunities, and provide tailored solutions to meet their goals.
  • Develop and maintain strong relationships with clients, ensuring their loyalty and satisfaction.
  • Stay up-to-date with industry trends, products, and services to provide expert advice to clients.
  • Collaborate with internal teams to ensure seamless delivery of services to clients.

Requirements:

  • Previous experience in customer service or a related field is essential.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • High school diploma or equivalent required; degree in a related field is an asset.