Customer Service Representative

4 weeks ago


Grantham, Lincolnshire, United Kingdom ESS Full time

As a Retail Assistant at ESS, you will be the face of our business, delivering exceptional customer service in a fast-paced environment. You will join a passionate and friendly team that takes pride in what they do and celebrates individuality.

Key responsibilities will include serving customers, ensuring they receive an easy and seamless personalised experience, being knowledgeable about our service and helping customers with natural, engaging service, representing Defence and maintaining a positive brand image, handling cash and operating the cash register, and complying with Health and Safety regulations.

Our ideal candidate will have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride, take initiative and make decisions that are right for our customers, be an excellent team player with great communication skills, have a desire to succeed in your role, possess the ability to work under pressure, and demonstrate great timekeeping and reliability.



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