Customer Service Representative

1 week ago


Grantham, Lincolnshire, United Kingdom Totemic Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for engaging with clients to understand their personal and financial circumstances, providing advice on debt solutions, and creating sustainable budgets.

Key Responsibilities

  • Provide exceptional customer service to clients via telephone, email, and live chat
  • Assess client financial situations and provide tailored advice on debt solutions
  • Work closely with clients to create and implement sustainable budgets
  • Maintain accurate records of client interactions and progress
  • Collaborate with internal teams to ensure seamless service delivery

What We Offer

As a valued member of our team, you will receive comprehensive training, competitive compensation, and opportunities for career growth and development. You will also have access to a range of employee benefits, including free on-site parking, cycle-to-work scheme, and a 24/7 Employee Assistance Programme.

Requirements

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Experience in customer service or a related field
  • Knowledge of financial services and debt management

Why Join Us?

At Totemic, we pride ourselves on our commitment to customer care and positive work environment. Our team is passionate about making a positive difference in people's lives, and we are seeking like-minded individuals to join us on this journey.



  • Grantham, Lincolnshire, United Kingdom London North Eastern Railway (LNER) Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our station team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key...


  • Grantham, Lincolnshire, United Kingdom London North Eastern Railway (LNER) Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our station team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key...


  • Grantham, Lincolnshire, United Kingdom ESS Full time

    As a Retail Assistant at ESS, you will be the face of our business, delivering exceptional customer service in a fast-paced environment. You will join a passionate and friendly team that takes pride in what they do and celebrates individuality.Key responsibilities will include serving customers, ensuring they receive an easy and seamless personalised...


  • Grantham, Lincolnshire, United Kingdom Totemic Full time

    Customer-Focused RoleAt Totemic, we're looking for a skilled Customer Service Representative to join our team. As a Debt Advice Specialist, you'll engage with clients to understand their financial circumstances and provide tailored advice to help them achieve a debt-free life.Key Responsibilities:Provide exceptional customer service via telephone, email, or...


  • Grantham, Lincolnshire, United Kingdom Moto Full time

    About the RoleWe are seeking enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining stock levels, and preparing hot food and refreshments.Key ResponsibilitiesMaintain stock levels by replenishing displays and fridgesPrepare...


  • Grantham, Lincolnshire, United Kingdom Moto Full time

    About the RoleWe are seeking enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining stock levels, and preparing hot food and refreshments.Key ResponsibilitiesMaintain stock levels by replenishing displays and fridgesPrepare...


  • Grantham, Lincolnshire, United Kingdom Totemic Full time

    Customer-focused and excellent communicator with good listening skillsTotemic is a leading provider of debt advice and solutions, dedicated to helping individuals manage their financial capabilities. We are seeking a skilled Customer Service Representative to join our team and make a positive impact on people's lives.The ideal candidate will have experience...


  • Grantham, Lincolnshire, United Kingdom Totemic Full time

    Customer-focused and excellent communicator with good listening skillsTotemic is a leading provider of debt advice and solutions, dedicated to helping individuals manage their financial capabilities. We are seeking a skilled Customer Service Representative to join our team and make a positive impact on people's lives.The ideal candidate will have experience...


  • Grantham, Lincolnshire, United Kingdom ESS Full time

    We're looking for a talented individual to join our Defence team as a Retail Assistant. As the face of our business, you'll deliver exceptional customer service and be the driving force behind our customer-centric approach.As a Retail Assistant, you'll be part of a passionate and friendly team working in a fast-paced environment. You'll have the opportunity...


  • Grantham, Lincolnshire, United Kingdom Totemic Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Totemic Holdings. As a Debt Advice Specialist, you will engage with clients to understand their personal and financial circumstances, providing advice on debt solutions and creating sustainable budgets.Key ResponsibilitiesProvide exceptional customer service via...


  • Grantham, Lincolnshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at Tesco in Grantham. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves the store with a positive experience.Key Responsibilities: Provide outstanding customer...


  • Grantham, Lincolnshire, United Kingdom Travelex Full time

    Role SummaryWe are seeking an experienced Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers in regards to their foreign exchange needs.Key ResponsibilitiesNurture and form relationships with customers to gain a...


  • Grantham, Lincolnshire, United Kingdom Travelex Full time

    Job Title: Customer Service Representative - Foreign Exchange SpecialistJob Summary:We are seeking a highly skilled Customer Service Representative to join our team as a Foreign Exchange Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in their foreign exchange needs.Key...


  • Grantham, Lincolnshire, United Kingdom Travelex Full time

    Customer Service Representative - Foreign Exchange SpecialistAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team as a Foreign Exchange Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in their foreign exchange needs.Key...


  • Grantham, Lincolnshire, United Kingdom Brave Human Capital Group Full time

    Customer Service AdvisorWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at Brave Human Capital Group. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide timely and effective...


  • Grantham, Lincolnshire, United Kingdom Brave Human Capital Group Full time

    Customer Service AdvisorWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at Brave Human Capital Group. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide timely and effective...


  • Grantham, Lincolnshire, United Kingdom Apetito Limited Full time

    **Job Title:** Customer Service AdvisorAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Apetito Limited. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our customers, ensuring their needs are met and exceeded.ResponsibilitiesTake...


  • Grantham, Lincolnshire, United Kingdom Apetito Limited Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Advisor to join our team at Apetito Limited. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our elderly customers.Key Responsibilities:Take and process customer orders over the phone and via the...


  • Grantham, Lincolnshire, United Kingdom Apetito Limited Full time

    Job Title: Customer Service AdvisorWe are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Apetito Limited. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Take...


  • Grantham, Lincolnshire, United Kingdom Apetito Limited Full time

    Job Title: Customer Service AdvisorWe are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Apetito Limited. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Take...