Customer Acquisition Specialist

5 days ago


Dalkeith, Midlothian, United Kingdom The NWH group Full time

About The NWH Group

The NWH Group is a leading waste management company with a strong presence in Scotland and the North-East of England. We are committed to providing exceptional customer service and driving growth through innovative marketing strategies.

Job Overview

We are seeking a highly motivated and results-driven Customer Acquisition Executive to join our New Business Team. As a key member of our team, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.

Main Responsibilities

  • Customer Engagement: Develop and maintain strong relationships with customers, understanding their unique needs and providing personalized solutions.
  • Cold Calling: Proactively identify and pursue new business opportunities through targeted cold calling campaigns.
  • Sales Support: Provide expert sales advice and guidance to customers throughout their purchasing journey.
  • Efficiency Focus: Utilize technology and data analytics to streamline sales processes and improve customer experiences.
  • Collaboration: Work closely with the Marketing and Sales teams to ensure cohesive communication and strategy alignment.
  • Performance Tracking: Contribute to the achievement of key performance indicators (KPIs) by meeting targets for calls, emails, and live chat interactions.

Requirements

  • Sales Expertise: Proven track record of strong sales performance, including cold calling experience.
  • Customer Service Excellence: Exceptional skills in delivering high-quality customer service.
  • Organisational Skills: Highly organized with a keen eye for detail.
  • Positive Attitude: Energetic and enthusiastic, with a can-do approach.
  • Tech-Savvy: Comfortable with technology, particularly in finding efficiencies.
  • Industry Experience (Bonus): Previous experience in the waste and recycling industry is advantageous.
  • Microsoft Office & CRM Knowledge (Bonus): Familiarity with Microsoft Office 365 and Dynamics CRM is a plus.

What Success Looks Like

  • Timely Communication: Efficiently handle all customer interactions, ensuring timely follow-ups and resolutions.
  • Revenue Growth: Contribute to the achievement of monthly sales revenue targets.
  • Customer Satisfaction: Consistently deliver exceptional service, driving customer satisfaction and loyalty.
  • Collaboration: Effectively support your team and contribute to overall team success.

The NWH Group is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from candidates of all backgrounds.



  • Dalkeith, Midlothian, United Kingdom The NWH group Full time

    About The NWH GroupThe NWH Group is a leading waste management company with a strong presence in Scotland and the North-East of England. We are committed to providing exceptional customer service and driving growth through innovative marketing strategies.Job OverviewWe are seeking a highly motivated and experienced Customer Acquisition Executive to join our...


  • Dalkeith, Midlothian, United Kingdom The NWH group Full time

    Position Overview - Customer Service and Weighbridge Specialist Location: Dumfries, Scotland Compensation: £22,000-£23,000 per annum Work Schedule: 37 hours per week Job Summary: Are you dedicated to providing outstanding customer service? Do you prioritize customer satisfaction in every interaction? If so, this role may be the ideal fit for you. This is a...


  • Dalkeith, Midlothian, United Kingdom The NWH group Full time

    Position Overview - Customer Service and Weighbridge Specialist Location: Dumfries, Scotland Salary: £22,000-£23,000 per annum Working hours: 37 hours per week Job Summary: Are you dedicated to delivering outstanding customer service? Do you prioritize customer satisfaction in every interaction? If so, this role may be the ideal fit for you....


  • Dalkeith, Midlothian, United Kingdom The NWH group Full time

    Position Overview - Customer Service and Weighbridge Specialist Location: Dumfries, Scotland Salary: £22,000-£23,000 per annum Working Hours: 37 hours per week Job Summary: Are you dedicated to providing outstanding customer service? Do you prioritize customer satisfaction in your daily tasks? If so, this role may be the ideal fit for you. ...


  • Dalkeith, Midlothian, United Kingdom Le Labo Full time

    About Le LaboLe Labo is a unique fragrance brand that values personalities over resumes. We're looking for individuals who can embody our brand's spirit and connect with our customers on a deeper level.Key ResponsibilitiesCreate a welcoming environment for every customerWork collaboratively as part of a teamManage the lab, including stock, ingredients,...

  • Art Sales Specialist

    3 weeks ago


    Dalkeith, Midlothian, United Kingdom Castle Fine Art Full time

    Sales SpecialistIntroductionAre you a sales-oriented professional with a passion for providing outstanding customer experiences? This is a remarkable opportunity to become part of the Castle Fine Art team. We are currently seeking a Sales Specialist to engage with our dedicated clientele, foster new customer connections, and promote our extraordinary...


  • Dalkeith, Midlothian, United Kingdom Atlas Workplace Services Full time

    Job DescriptionJob Title: Electrical Maintenance SpecialistJob Summary:We are seeking an experienced Electrical Maintenance Specialist to join our team at Atlas Workplace Services. As an Electrical Maintenance Specialist, you will play a vital role in delivering top-notch electrical maintenance services to our clients.Key Responsibilities:Contribute to the...


  • Dalkeith, Midlothian, United Kingdom Atlas Workplace Services Full time

    Job DescriptionJob Title: Electrical Maintenance SpecialistJob Summary:We are seeking an experienced Electrical Maintenance Specialist to join our team at Atlas Workplace Services. As an Electrical Maintenance Specialist, you will play a vital role in delivering top-notch electrical maintenance services to our clients.Key Responsibilities:Contribute to the...

  • Recruitment Manager

    6 days ago


    Dalkeith, Midlothian, United Kingdom ABLE BRIDGE RECRUITMENT LIMITED Full time

    About the RoleWe are seeking a highly experienced recruitment professional to join our team at Able Bridge Recruitment Limited as an Internal Recruitment Manager. This is a fantastic opportunity to work with a dynamic and growing business, driving the recruitment team to deliver high volumes of blue collar and semi-skilled labour.Key ResponsibilitiesManage a...

  • Recruitment Manager

    5 days ago


    Dalkeith, Midlothian, United Kingdom ABLE BRIDGE RECRUITMENT LIMITED Full time

    About the RoleWe are seeking a highly experienced recruitment professional to join our team at Able Bridge Recruitment Limited as an Internal Recruitment Manager. This is a fantastic opportunity to work with a dynamic and growing business, driving the recruitment team to deliver high volumes of blue collar and semi-skilled labour.Key ResponsibilitiesManage a...


  • Dalkeith, Midlothian, United Kingdom Talent Finder Jobs Full time £30,000

    Exciting Opportunity for a Structural Steel Specialist | Full-time, Permanent | Competitive Salary + Overtime A remarkable position is available for a talented Structural Steel Specialist within a well-established family-owned steel enterprise. You will play a crucial role in engaging with various projects across the region. Benefits of Joining Us:...


  • Dalkeith, Midlothian, United Kingdom Midlothian Council Full time

    Job AdvertWe are seeking a skilled and customer-focused individual to join our Service Desk team at Midlothian Council. As an IT Support Specialist, you will be the primary point of contact for Council and school staff experiencing IT-related issues.Key Responsibilities:Provide technical assistance and support to staff members with IT hardware and software...


  • Dalkeith, Midlothian, United Kingdom Midlothian Council Full time

    Job AdvertWe are seeking a skilled and customer-focused individual to join our Service Desk team at Midlothian Council. As an IT Support Specialist, you will be the primary point of contact for Council and school staff experiencing IT-related issues.Key Responsibilities:Provide technical assistance and support to staff members with IT hardware and software...


  • Dalkeith, Midlothian, United Kingdom greenbean Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Greenbean. As a Quality Assurance Specialist, you will play a critical role in maintaining and delivering a robust quality assurance framework for our Client Solutions team.Key ResponsibilitiesMaintain and deliver a robust quality assurance framework for the Client...


  • Dalkeith, Midlothian, United Kingdom greenbean Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Greenbean. As a Quality Assurance Specialist, you will play a critical role in maintaining and delivering a robust quality assurance framework for our Client Solutions team.Key ResponsibilitiesMaintain and deliver a robust quality assurance framework for the Client...


  • Dalkeith, Midlothian, United Kingdom J Jordan Steels Full time £30,000

    Position: Structural Steel SpecialistCompany: J Jordan SteelsType: Full-time, PermanentSalary: £30,000 + overtime Join our team at J Jordan Steels as a dedicated Structural Steel Specialist. This role involves engaging in various projects across the Central Belt of Scotland, where your skills will be essential in delivering high-quality steel fabrication...

  • IT Support Specialist

    3 weeks ago


    Dalkeith, Midlothian, United Kingdom Pertemps Full time

    Pertemps is seeking a skilled IT Support Specialist to join our team! In this role, you will provide essential technical assistance to users across various platforms and applications. Your expertise in troubleshooting hardware, software, and network issues will be crucial in ensuring smooth operations. Responsibilities: Deliver first- and second-line IT...

  • Area Sales Manager

    5 days ago


    Dalkeith, Midlothian, United Kingdom Mitchell Maguire Full time

    About the RoleWe are seeking an experienced Area Sales Manager to join our team at Mitchell Maguire, a specialist Construction Field Sales Recruitment Consultancy. The successful candidate will be responsible for managing and selling a range of plastic building products to distributors, merchants, housebuilders, developers, and contractors.Key...

  • Area Sales Manager

    6 days ago


    Dalkeith, Midlothian, United Kingdom Mitchell Maguire Full time

    About the RoleWe are seeking an experienced Area Sales Manager to join our team at Mitchell Maguire, a specialist Construction Field Sales Recruitment Consultancy. The successful candidate will be responsible for managing and selling a range of plastic building products to distributors, merchants, housebuilders, developers, and contractors.Key...

  • Junior Solicitor

    2 days ago


    Dalkeith, Midlothian, United Kingdom Ernest Gordon Recruitment Full time

    About the RoleWe are seeking a talented Graduate Solicitor to join our team as a Junior Solicitor - Accident Claims Specialist. As a key member of our team, you will be responsible for preparing and coordinating cases, delivering exceptional customer service, and increasing revenues through damage recovery.Key ResponsibilitiesPrepare and oversee cases to...