Merchant Support Specialist
2 weeks ago
We are seeking a skilled Merchant Support Specialist to join our team at Payroc WorldAccess Limited. As a key member of our support team, you will provide exceptional service to our merchants, partners, and resellers, ensuring their satisfaction with the level of service we provide.
The ideal candidate will have excellent customer service skills, be proactive in identifying gaps in processes or products, and possess extensive knowledge of our portfolio of products and services. You will work closely with internal teams, such as technical support, fraud and risk, business development, settlement, and product, to resolve merchants' payment-related concerns. Your ability to multitask, prioritize, and use time efficiently will be essential in this role.
As a Merchant Support Specialist, you will analyze merchants' payments-related issues, assist with disputes, and provide sustainable solutions. You will also maintain in-depth knowledge of functionalities for all systems used by the Merchant Support Team and contribute to process improvement by identifying sources of merchant issues, recognizing trends, and sharing reports with the Merchant Support Leads and Manager.
This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our merchants. If you are a motivated and results-driven individual with excellent customer service skills, we encourage you to apply.
Salary: $60,000 - $80,000 per year (based on experience)
Benefits: Work from home, competitive salary, and opportunities for professional growth and development.
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Merchant Support Specialist
4 weeks ago
Belfast, United Kingdom Payroc WorldAccess Limited Full time**Job Title:** Merchant Support Specialist**Location:** Remote (Work From Home)We are committed to providing exceptional service to our merchants, partners, and resellers. As a Merchant Support Specialist, you will be responsible for analyzing merchants' payments-related issues, assisting with disputes, and providing sustainable solutions.**Key...
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Merchant Support Specialist
5 days ago
Belfast, United Kingdom Payroc WorldAccess Limited Full timeJob Title: Merchant Support SpecialistAbout the Role:This is an exciting opportunity to join our team as a Merchant Support Specialist, providing exceptional service to our merchants and partners. As a key member of our customer-facing team, you will be responsible for resolving payment-related issues, collaborating with internal teams, and maintaining...
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Merchant Support Specialist
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Merchant Support Professional
1 week ago
Belfast, United Kingdom Payroc WorldAccess Limited Full time**Job Title:** Merchant Support ProfessionalSalary: $60,000 - $80,000 per annumAt Payroc WorldAccess Limited, we are seeking a highly skilled and motivated Merchant Support Professional to join our team. As a key member of our Merchant Support team, you will be responsible for providing exceptional service to our merchants, partners, and resellers.Key...
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Housekeeping Supervisor
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Merchant Onboarding Coordinator
2 weeks ago
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Technical Support Agent for Merchants
2 weeks ago
Belfast, United Kingdom Payroc WorldAccess Limited Full timeAbout the Job: Technical Support Agent for MerchantsWe are seeking a skilled Technical Support Agent to join our Merchant Support team at Payroc WorldAccess Limited. As a key member of our support team, you will provide technical assistance to our merchants, resolving payment-related issues and ensuring their satisfaction with the level of service we...
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Customer Service Representative
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Customer Service Representative
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Expert in Merchant Relations
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Merchant Payment Specialist Lead
3 days ago
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Customer Service Representative
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Merchant Services Coordinator
1 week ago
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Executive Chef Assistant
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Payment Solutions Specialist
1 week ago
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Client Onboarding and Support Manager
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Global Payment Specialist
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Clerical Support Specialist
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Accounts Support Specialist
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