Payment Solutions Specialist

1 week ago


Belfast, United Kingdom Payroc WorldAccess Limited Full time

**Job Summary:** Payment Solutions Specialist

Salary: $70,000 - $90,000 per annum

Payroc WorldAccess Limited is seeking a highly skilled Payment Solutions Specialist to join our Merchant Support team. As a key member of our team, you will be responsible for providing exceptional service to our merchants, partners, and resellers by analyzing and resolving payments-related issues.

Key Responsibilities:

  • Analyze merchants' payments-related issues and provide sustainable solutions.
  • Collaborate with internal teams to resolve disputes and address merchant concerns.
  • Maintain in-depth knowledge of payment systems and products.
  • Provide superior customer service to merchants and ensure their needs are met promptly.

Requirements:

  • Customer Service: Manage difficult situations, respond promptly to customer needs, and provide assistance as required.
  • Technical Skills: Proficient in payment systems and products.
  • Communication Skills: Excellent verbal and written communication skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Work-from-home opportunities.


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