Payment Solutions Specialist
1 week ago
**Job Summary:** Payment Solutions Specialist
Salary: $70,000 - $90,000 per annum
Payroc WorldAccess Limited is seeking a highly skilled Payment Solutions Specialist to join our Merchant Support team. As a key member of our team, you will be responsible for providing exceptional service to our merchants, partners, and resellers by analyzing and resolving payments-related issues.
Key Responsibilities:
- Analyze merchants' payments-related issues and provide sustainable solutions.
- Collaborate with internal teams to resolve disputes and address merchant concerns.
- Maintain in-depth knowledge of payment systems and products.
- Provide superior customer service to merchants and ensure their needs are met promptly.
Requirements:
- Customer Service: Manage difficult situations, respond promptly to customer needs, and provide assistance as required.
- Technical Skills: Proficient in payment systems and products.
- Communication Skills: Excellent verbal and written communication skills.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Work-from-home opportunities.
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