Client Onboarding and Support Manager

6 days ago


Belfast, United Kingdom Payroc Full time
Responsibilities
  • Maintain System Knowledge: Stay up-to-date with system changes, updates, and new features.
  • Collaborate with Internal Teams: Work closely with internal teams to address merchant payment-related concerns.
  • Process Improvement: Contribute to the continuous improvement of processes and systems.
  • Identify Merchant Issues: Recognize trends and share reports to improve merchant satisfaction.
Requirements
  • Extensive Desk-Based Work: Ability to work on desk-based tasks for prolonged periods.
  • Strong Analytical Skills: Excellent analytical skills to identify trends and share reports.
  • Teamwork: Collaborative mindset to work with internal teams.
Benefits

As a Merchant Specialist at Payroc, you will have access to various benefits, including competitive salary, opportunities for growth and development, and a supportive work environment.

We are committed to providing equal opportunities for individuals with disabilities.

Salary: $65,000 - $85,000 per year.



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