Desktop Support Engineer Learner

2 weeks ago


Wakefield, Wakefield, United Kingdom Getting In Limited Full time

£18,750 - £22,000 per year

Job Overview:

This role involves assisting our team of engineers in Wakefield, focusing on delivering exceptional helpdesk support for diverse customer needs.

The job entails close collaboration with our Second Line technicians, based at our main office in Wakefield. Essential tasks include:

  • Answering and making phone calls to attend to customer concerns.
  • Swiftly resolving Office 365 queries.
  • Offering comprehensive IT support for PCs and Macs.
  • Addressing and resolving broadband, Wi-Fi, and network issues.
  • Properly configuring network hardware and setting up computers according to defined procedures.

We've been serving local schools and businesses in Wakefield for over 25 years, consistently delivering quality IT support.

At the heart of our business lies managed IT support across Yorkshire, coupled with additional services including consultancy, IT equipment sales, phone systems, broadband solutions, and comprehensive ICT services.

Our core objective is to offer a seamless technology solution that builds lasting connections with our clients.


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