Desktop Operations Engineer

3 days ago


Wakefield, Wakefield, United Kingdom Bridge Full time
Key Responsibilities

In this exciting IT Support Analyst position at Bridge, you will play a pivotal role in ensuring seamless operation of our desktop systems. Your primary responsibilities include:
  1. Installing, configuring, and maintaining Windows 10/11 operating systems.
  2. Setting up and supporting Microsoft Office applications.
  3. Providing first- and second-line technical support to internal customers.
  4. Maintaining accurate records of incidents and resolutions.


We're looking for someone with a proven track record of success in a similar role, preferably within a first- or second-line support environment. You should be comfortable working with SQL databases and be familiar with desktop infrastructure administration. A strong understanding of customer service principles and effective communication skills are essential.

We offer a competitive salary range of £43,000 - £53,000 per annum, dependent on experience. This full-time role requires a UK Full Driving Licence and on-site work, five days a week. If you're a dedicated IT professional looking to make a meaningful contribution, please consider joining our team.

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