Operational UX Research Efficiency Specialist

5 days ago


London, Greater London, United Kingdom monday Full time

monday.com is seeking a highly skilled User Experience Research Operations Specialist to drive the growth and success of our UX Research program. This role presents an exceptional opportunity to bridge the gap between Product, Design & Marketing teams and our customers, enabling us to create best-in-class products used by millions worldwide.

This position will work closely with our UX Research, Product Management, Design, Data Analytics, and Customer-facing teams to develop infrastructure that facilitates direct access to users at scale.

About The Role
  • Develop efficient processes for UX Researchers and non-researchers to manage projects from start to finish, ensuring seamless execution.
  • Source, screen, and schedule participants for remote and in-person UX Research ceremonies and studies.
  • Manage and maintain relationships with 3rd-party vendors and research tools, ensuring optimal performance and integration.
  • Assess and introduce new tools that enhance our research activities, driving innovation and efficiency.
  • Support the adoption of tools and methods through resources, onboarding, ongoing training, support, and staying up-to-date with market capabilities.
  • Serve as the go-to expert for research execution questions, identifying opportunities for better training and education.
  • Oversee payment systems and budgets for research incentive programs, ensuring transparency and accuracy.
  • Maintain a repository of research outcomes and learnings, promoting transparency across the organization.
  • Provide strategic insights into critical factors impacting the UX research practice, continuously optimizing our approach, artifacts, and systems.
  • Collaborate with Legal and Security to ensure our research practices align with regulations.
Your Skills and Qualifications
  • 4+ years of professional experience developing operational processes.
  • Demonstrated expertise in improving operational efficiency and effectiveness.
  • A systems-thinking approach and creative problem-solving skills.
  • Ability to dive deep into technical aspects, automating workflows, collaborating with data analysts, or testing new tools.
  • Strong project management skills, attention to detail, and organizational abilities.
  • Excellent written and verbal communication skills in English, essential for communicating with customers and vendors.
  • Past experience working within a fast-paced SaaS company.
  • Familiarity with product development processes and qualitative research methods, a plus.
  • Previous experience with monday.com or similar tools, a plus.

Salary: $85,000 - $110,000 per year.

We believe in equal opportunity and diversity, creating an inclusive workplace where everyone feels valued and empowered to succeed.



  • London, Greater London, United Kingdom monday Full time

    We are monday, a fast-paced SaaS company looking for a Senior UX Research Operations Specialist to take our UX Research program to the next level. We offer a competitive salary of $120,000 - $150,000 per year.Job DescriptionThis is an exciting opportunity to bring our Product, Design & Marketing teams closer to our customers, so we can continue to build...


  • London, Greater London, United Kingdom monday Full time

    Welcome to monday, where we're revolutionizing the way companies interact with their customers! As a UX Research Operations Manager, you'll play a critical role in driving the success of our UX Research program. You'll work closely with our cross-functional teams to create an environment that enables us to deliver exceptional customer experiences.What You'll...


  • London, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

    We are seeking a highly skilled Senior UX Research Operations Specialist to join our team. This role will be responsible for helping to take our UX Research program to the next level by working closely with our UX Research, Product Management, Design, Data Analytics, and Customer-facing teams.The ideal candidate will have a systems-thinking approach and be a...


  • London, Greater London, United Kingdom Publicis Sapient Full time

    About the RoleWe are seeking a highly motivated and detail-oriented UX Research Specialist to join our Salesforce 360o Innovation Hub as a full team member. As a UX Research Specialist, you will play a crucial role in the ideation process, from conducting research to defining user personas, user stories, and flows.Your ResponsibilitiesConduct research to...

  • UX Researcher

    3 weeks ago


    London, Greater London, United Kingdom Publicis Groupe Full time

    At Publicis Sapient, we are seeking a UX Researcher to join our Salesforce 360o Innovation Hub. As a full team member, you will focus on UX strategy and aligning UX with behavioral patterns. Your responsibilities will include creating quantitative and qualitative research, participating in the explorative phase, and testing phase of product development. You...


  • London, Greater London, United Kingdom Third Bridge Full time

    **Job Description:** Senior UX Research SpecialistWe are looking for an experienced Senior UX Research Specialist to join our Product Design team. As a key member of our team, you will be responsible for conducting user research, developing effective research methods, and communicating research findings to stakeholders.**Key Responsibilities:**Conduct user...

  • UX Research Manager

    4 weeks ago


    London, Greater London, United Kingdom Holland and Barrett Full time

    About the RoleHolland & Barrett is seeking a UX Research Manager to lead our team of researchers and drive the development of digital solutions that meet our users' needs.As a UX Research Manager, you will be responsible for leading, coaching, and empowering a team of UX researchers to balance autonomy with collaboration. You will also lead on team culture,...

  • UX Researcher

    1 month ago


    London, Greater London, United Kingdom Avios Group (AGL) Limited Full time

    About the RoleWe're seeking a talented UX Researcher to join our team, responsible for uncovering customer needs, behaviors, and motivations. As a key member of our design team, you'll play a crucial role in shaping the user experience of our products.Key ResponsibilitiesPlan and conduct user research studies, including usability tests, interviews, surveys,...


  • London, Greater London, United Kingdom monday Full time

    About The RoleWe are seeking an experienced User Experience Research Operations Specialist to join our team at monday.com. This role is responsible for building and maintaining the infrastructure that enables our UX Research program to operate effectively.Key Responsibilities:Develop and implement repeatable and efficient processes for UX Researchers and...

  • UX Researcher

    1 month ago


    London, Greater London, United Kingdom Mercator Digital Full time

    Senior UX ResearcherAt Mercator Digital, we're seeking a seasoned UX Researcher to lead our Insights Services team in delivering exceptional user experience research for our clients. As a key member of our team, you'll be responsible for conducting in-depth research to inform our design decisions and drive business growth.Key Responsibilities:Design and...


  • London, Greater London, United Kingdom Avast Group Full time

    Senior Manager, UX ResearchLocation: LondonAbout the team:The insight team are responsible for creating deep organizational knowledge about our customers, markets and competitors to enable the development of customer-centric product and service offerings which drive business growth.About the role:We are seeking an experienced and visionary leader to head up...


  • London, Greater London, United Kingdom LanceSoft, Inc. Full time

    At LanceSoft, Inc., we are looking for a talented UX Research Professional to join our team. This is an exciting opportunity to partner directly with our pod and contribute to the success of our organization.We offer a competitive salary package of $95,000 per year, plus benefits. If you have 5+ years of experience in UX research and a degree in human...


  • London, Greater London, United Kingdom Pontoon Full time

    Job Title: UX Researcher (Mobile Application)Rate: Up to £575/day (umbrella)Location: London (On-site Tuesdays and Thursdays)Duration: 6-month initial contractProject:We are seeking a skilled UX Researcher to lead user research for a mobile application focused on consumer services and money management.The successful candidate will lead and execute both...


  • London, Greater London, United Kingdom rmg digital Full time

    At rmg digital, we're seeking a seasoned UX Researcher to spearhead user-centred design initiatives for our complex digital products.Key Responsibilities:Conduct comprehensive UX research to inform product development and enhance user experiencesCollaborate closely with cross-functional teams to align research with product objectivesAnalyse and synthesise...

  • UX Researcher

    4 weeks ago


    London, Greater London, United Kingdom INVERTO GmbH Full time

    We are looking for a UX Researcher to join our team at {company}. The successful candidate will be responsible for conducting research to inform the design of our products and services.The ideal candidate will have a strong understanding of human-centered design principles and experience conducting user research.Key Responsibilities:Conduct user research to...


  • London, Greater London, United Kingdom Livingston Research Full time

    We are Livingston Research, a 13-year-old international Ed-Tech company proudly founded by Ukrainians. Our mission is to provide personal education support enabled by technology to students in the US and globally.We support Ukraine by donating $1 from every order to proven volunteers who provide humanitarian aid and arrange targeted support for Ukrainian...

  • Digital UX Researcher

    1 month ago


    London, Greater London, United Kingdom Capital Com Australia limited Full time

    Senior UX ResearcherWe are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.About...

  • Digital UX Researcher

    1 month ago


    London, Greater London, United Kingdom Interbrand Group Full time

    About HYDHYD is a digital consultancy that transforms businesses through design. We forge long-term partnerships, becoming an extension of our clients' teams to create impactful digital experiences.Our WorkWe've delivered exceptional work for top brands like Samsung, Canon, HP-Snapfish, PlayStation, GSK, Jaguar, Renault, Virgin Media, Greggs, Xbox,...

  • Senior UX Researcher

    4 weeks ago


    London, Greater London, United Kingdom Intercom Full time

    At Intercom, we're revolutionizing customer service online. Our AI-first platform transforms the way businesses interact with customers through AI.As a Senior UX Researcher, you'll be a key member of our Research, Analytics & Data Science (RAD) team. Our mission is to drive effective, evidence-based decisions through research and data science.You'll work...

  • Lead UX Researcher

    4 weeks ago


    London, Greater London, United Kingdom Flo Full time

    About the RoleFlo is seeking a highly skilled UX Researcher to lead our research efforts and drive business growth. As a Senior UX Research Manager, you will be responsible for overseeing research projects, collaborating with cross-functional teams, and mentoring junior researchers.Key ResponsibilitiesLead research projects from conception to completion,...