Digital UX Researcher

1 month ago


London, Greater London, United Kingdom Interbrand Group Full time
About HYD

HYD is a digital consultancy that transforms businesses through design. We forge long-term partnerships, becoming an extension of our clients' teams to create impactful digital experiences.

Our Work

We've delivered exceptional work for top brands like Samsung, Canon, HP-Snapfish, PlayStation, GSK, Jaguar, Renault, Virgin Media, Greggs, Xbox, Microsoft, John Lewis, Waitrose, Stagecoach, and many more.

Job Description

We're seeking an experienced UX Researcher to join our growing UX and product team. The ideal candidate will lead all aspects of research planning, moderation, analysis, and reporting for generative and evaluative research.

Key Responsibilities
  1. Conduct research throughout the product life cycle, using various methodologies to reveal actionable customer insights.
  2. Identify and prioritize short-term and long-term research projects that deliver.
  3. Collaborate with product teams to identify research needs and develop strategic insights.
  4. Develop and maintain a wide range of research methods, including field research, diary studies, surveys, user/usability testing, and ideation workshops.
  5. Present research findings to stakeholders and drive impact through delivering actionable insights.
  6. Promote user-centered design principles and best practices across the organization.
Requirements
  • 2+ years of experience in research related to software and digital.
  • Proficiency in qualitative and quantitative research methods, with a strong understanding of social science statistics.
  • Excellent communication, presentation, and writing skills.
  • Experience managing cross-functional teams and driving project outcomes.
  • Knowledge of data analytics and SharePoint is a plus.
About Our Culture

We value diversity, inclusivity, and respect. Our team is a talented mix of technical specialists, designers, creative technologists, relationship managers, and strategists. We foster an environment that's people-first, inclusive, and fun. We're committed to producing excellent work and having a great time while doing it.



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