Customer Support Director
1 week ago
At One Utility Bill, we're seeking a highly skilled Customer Support Director to lead our customer service team in Newcastle. As a key member of our leadership team, you'll be responsible for developing and implementing strategies to drive exceptional customer satisfaction and quality assurance.
The successful candidate will have previous experience in customer service management or a similar role, with a proven track record of people management and coaching. You'll also possess strong communication skills, both written and verbal, as well as the ability to multitask and work effectively in a fast-paced environment.
This is an excellent opportunity to join a growing business and contribute to its success. We offer a competitive salary of £36,210 per annum, plus a range of benefits including 25 days' holiday, access to employee discounts, and enhanced pension contributions after three years' service.
In return for your hard work and dedication, you can expect:
- A comprehensive induction program to help you settle into the role
- Ongoing training and development opportunities to enhance your skills and knowledge
- A supportive and collaborative team environment
- The chance to make a real impact on our customers' lives and contribute to the company's growth and success
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Customer Experience Director
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Everyman Full timeDirector of Customer Experience:Are you a customer-focused individual with a passion for delivering exceptional experiences? Do you have what it takes to lead a team of talented individuals and drive business growth? We're looking for a skilled Customer Experience Director to join our team at Everyman Cinema. As a key leader, you will be responsible for...
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Customer Service Director
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Director to lead our customer service team and deliver exceptional customer experiences to our clients.In this role, you will be responsible for overseeing the entire customer service operation, including incident management, request fulfillment, and problem resolution.You will...
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Customer Service Director
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Rentokil Pest Control South Africa Full timeImagine being part of a team that protects people, enhances lives, and preserves the planet every day! As a Customer Service Director at Rentokil Initial, you'll be leading our customer-facing team, ensuring outstanding service delivery and exceeding customer expectations.This role requires a seasoned professional with 3+ years of experience in customer...
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Customer Experience Director
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Full timeWe are looking for a Customer Experience Director who will lead our team to deliver exceptional customer experiences in our airport locations. As a key member of our management team, you will be responsible for driving customer satisfaction, improving operational efficiency, and maintaining high standards of customer service.The successful candidate will...
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Administrative Assistant
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Full timeJob OverviewThe North East Ambulance Service NHS Foundation Trust is seeking an experienced and highly organized individual to provide administrative support to the Director(s) in their organizational undertakings.
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Director of Financial Strategy
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom This is an IT support group Full timeAbout UsWe are the NHS Business Services Authority (NHSBSA), a unique organisation that plays a critical role in the NHS. We manage the NHS Pension scheme, process prescription payments, and much more. Our services are used by NHS organisations, contractors, and the public, and we take pride in being part of something so meaningful that touches millions of...
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Director's Office Support Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time**Job Summary**The Administrative Coordinator for Senior Management will provide critical support to the Director(s) at the North East Ambulance Service NHS Foundation Trust. Key responsibilities include developing and maintaining accurate records and reports, as well as preparing and coordinating meetings, events, and presentations.Essential Skills and...
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Retail Area Director
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The People Pod Ltd Full time**Job Title:** Retail Area DirectorWe are seeking an experienced Retail Area Director to lead our operations in Newcastle city centre. As a key member of our team, you will be responsible for overseeing the management of two vibrant sites and driving excellence in customer service.The role involves leading teams to deliver exceptional service and outstanding...
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Sales Director Leader
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NoviSign Digital Signage Full timeSales Director Job DescriptionAt NoviSign Digital Signage, we are seeking an experienced Sales Director to lead our EMEA and APAC sales efforts. This is a unique opportunity for a skilled professional to drive sales growth and expand our presence in the region.The ideal candidate will have a proven track record in direct and channel sales, with experience in...
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Regional Sales Director
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NoviSign Digital Signage Full timeNoviSign Digital Signage is a leading provider of digital signage solutions. We are seeking an experienced Sales Director to join our team in the EMEA and APAC regions.Job OverviewThe Sales Director will be responsible for developing and executing a comprehensive sales strategy targeting both end customers and channel partners in the EMEA and APAC regions....
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Multisite Retail Director
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The People Pod Full timeMultisite Retail Director RoleWe are seeking an experienced Multisite Retail Director to join our team at The People Pod. In this role, you will be responsible for leading a team of retail professionals across multiple locations and driving business growth through effective leadership.Salary: Up to £44,000 per annum (dependent on...
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Customer Support Specialist
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sage City Full timeJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Sage City. As a key member of our contact centre, you will be responsible for providing exceptional technical support to our customers, ensuring they get the best out of our products and services.Your Key ResponsibilitiesProvide expert technical support to customers...
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Food and Beverage Director
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Punch Pubs Full timePunch Pubs is looking for a Food and Beverage Director to spearhead the culinary vision at the Millstone pub. If you have a proven track record in menu development, inventory management, and team leadership, we want to hear from you.A successful Food and Beverage Director will have experience in creating innovative menus that drive sales growth and exceed...
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Operations Director Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure UK Full timeJob Overview:Verisure UK is Europe's fastest-growing monitored security company and we continue to strengthen our presence internationally. More than 4 million families and businesses rely on our innovative technology to protect what matters most to them.Job Description:This is a unique opportunity for an experienced Executive Assistant to join our...
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Customer Support Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure UK Full timeAbout the Position:We are seeking a dedicated and enthusiastic Customer Support Representative to join our team in Quorum Business Park, Longbenton. The successful candidate will be responsible for delivering exceptional customer service to our customers.Key Responsibilities:Provide technical support to our customers via phone, web chat, and email.Offer...
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Sales Director Lead
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NoviSign Digital Signage Full timeSales Director LeadEstimated salary: $120,000 - $180,000 per yearWe are seeking a seasoned Sales Director Lead to spearhead our sales efforts in EMEA & APAC regions. As a key member of our team, you will develop and execute a comprehensive sales strategy targeting both end customers and channel partners.Develop and execute a sales strategy that drives growth...
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Customer Support Expert
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeJob Description:CV-Library, a leading online recruitment platform, is recruiting a Customer Support Expert to join our team in Newcastle. The successful candidate will have excellent communication and problem-solving skills, as well as experience in troubleshooting and technical support.Key Responsibilities:To deliver exceptional customer service and...
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Cycling Retail Store Director
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Edinburgh Bicycle Cooperative Full timeWe are seeking a dynamic Cycling Retail Store Director to lead our Newcastle store and drive sales growth.About the Role:This is an exciting opportunity for a results-driven individual to join our team as a Cycling Retail Store Director. As the leader of our Newcastle store, you will be responsible for overseeing all aspects of the store, including staff...
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Commercial Director
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Add Some Zest Full timeAbout the RoleWe are seeking an experienced Commercial Director to lead our commercial strategy and drive business growth in EMEA. As a key member of our executive team, you will be responsible for overseeing all revenue-generating activities and developing strategic partnerships across Europe, Middle East and Africa.The Commercial Director plays a critical...
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Customer Support Representative
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Customer Support Representative to join our team at beBee Professionals in Newcastle upon Tyne, United Kingdom.About the Role:This is an exciting opportunity for an individual with excellent communication and problem-solving skills to provide top-notch customer service and resolve queries efficiently.The ideal candidate will...