Customer Support Representative

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure UK Full time
About the Position:

We are seeking a dedicated and enthusiastic Customer Support Representative to join our team in Quorum Business Park, Longbenton. The successful candidate will be responsible for delivering exceptional customer service to our customers.

Key Responsibilities:
  • Provide technical support to our customers via phone, web chat, and email.
  • Offer top-notch support to our sales security consultants and field technicians.
  • Document all incidents and communications in our database, keeping information up to date.
Our Benefits:
  • A competitive salary of £25,000 - £27,000 per annum
  • Performance-based bonus
  • 20 days plus bank holidays increases to 22 days plus bank holidays after 1 year's service
  • Discounted gym and health club memberships
  • Access private healthcare and MediCash cash plan
  • Unlock a world of freebies and discounts with PerkBox
  • Earn rewards through our employee referral program


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Responsibilities:Deliver outstanding customer service and support.Contribute to the success of...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in Newcastle, providing exceptional service to existing customers and resolving high-level complaints.About the Role:Making outbound calls to retain customers and address their concernsDealing with escalated complaints and establishing...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full time

    Job Description:As a Customer Service Representative for Randstad Technologies, you will support customers with any enquiries they may have about their loan accounts.This is an exciting opportunity to join our team on a 6-month contract with the possibility of extension. You will be handling sensitive data/information, so it is imperative that you follow all...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Full time

    **Job Description**We're looking for a Christmas Customer Service Representative to join our team and help provide an exceptional customer experience during the festive period. As a key member of our in-store team, you'll be responsible for serving customers, answering their queries, and helping them find what they need.You'll work closely with your...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full time

    We're looking for an experienced Customer Service Representative to join our dynamic team at One Utility Bill in Ouseburn. As a key player in our B2C Sales Team, you will be responsible for delivering exceptional customer experiences and driving sales growth.About the Opportunity:This is a fantastic chance to work for a leading company in the energy...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Newcastle upon Tyne, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Saville Medical Group Full time

    Saville Medical Group is a dynamic and forward-thinking medical practice based in the heart of Newcastle.We are seeking an experienced Call Handler/Administrator to join our team, providing exceptional customer service to patients and supporting the smooth running of our practice.As a Customer Service Representative - Practice Support, you will be the first...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom VF Corporation Full time

    VF Corporation is committed to fostering a culture of belonging based on respect, connection, openness, and authenticity. We're seeking a Customer Service Representative who embodies these values and can provide an exceptional customer experience.This role offers a competitive salary of £25,500 per annum, along with a range of benefits, including career...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Proper Pubs - Stonegate Group Full time

    We are seeking a skilled and friendly Customer Service Representative to deliver exceptional customer service, prepare and serve high-quality food and drink, and maintain a clean and safe environment for our guests and colleagues.Main Responsibilities:Prepare and serve high-quality food and drink in a fast-paced environmentMaking recommendations that elevate...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    Are you looking for a challenging and rewarding role where you can make a real difference in people's lives?About EEWe're a leading digital communications company, passionate about helping our customers enhance their digital lives. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Accor Hotels Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Fairmont Dubai. This is an excellent opportunity for individuals who possess exceptional communication skills and a passion for delivering world-class service.About the RoleThe successful candidate will be responsible for providing a warm welcome and farewell to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Search Full time

    About the RoleThis Customer Service Representative opportunity is based in Gosforth and offers a competitive hourly rate of £12.91. The role involves working 35 hours per week, Monday to Saturday, with flexible start times between 8am and 6pm.The ideal candidate will have experience in live chat customer service and be able to type with 100% accuracy. They...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full time

    At Tesco Partners, we're committed to providing exceptional customer service and creating a great shopping experience for our customers. As a Customer Service Representative, you'll play a key role in achieving this goal.You'll be working closely with colleagues to ensure that every customer has a positive experience in store. This includes responding to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full time

    We are seeking an experienced Customer Service Representative to join our team at Tesco Partners. As a Sales Colleague, you will play a key role in helping customers find what they need and providing them with an outstanding shopping experience.You will work closely with colleagues to achieve sales targets and provide excellent customer service. The role...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ENGINEERINGUK Full time

    Responsibilities and BenefitsAs a Field Support Representative with ENGINEERINGUK, you will be responsible for conducting home visits to properties where no TV licence is registered, providing guidance on the importance of obtaining a licence and helping our customers find a suitable payment plan. You will work within a flexible shift pattern, with a...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bullivants Full time

    We are seeking a Customer Service Representative to join our dynamic team at Bullivants Newcastle. As a key member of our sales support team, you will play a vital role in ensuring seamless interactions between internal and external stakeholders.Your primary responsibilities will include supporting client sales and showroom retail activities, resolving...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time £10

    Join our multi-award-winning Apprenticeship scheme at EE and embark on an incredible journey as a Customer Experience Representative. With a competitive hourly rate of £10, you will have the opportunity to develop your skills and knowledge in customer service, while making a real difference to our customers' lives.Job Requirements:To succeed in this role,...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom UK Education Centre Full time

    Mandarin & English Customer Service RepresentativeThis is an exciting opportunity for a highly skilled and motivated individual to join our UK Education Centre team as a Mandarin & English Customer Service Representative. The successful candidate will provide exceptional customer service to international students, support sales teams with student recruitment...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    Job Overview: As a Customer Service Representative at CV-Library, you will be working in a call centre environment to provide high-quality service to our customers. This is a customer-facing role where you will make outbound calls to existing customers with the aim of retaining them and establishing strong long-term customer relationships.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Accor Hotels Full time

    Job SummaryWe are seeking a skilled and experienced Reception Agent to join our team at Fairmont Dubai. The ideal candidate will have a passion for delivering exceptional customer service, a keen eye for detail, and the ability to work effectively in a dynamic environment.ResponsibilitiesDeliver Exceptional Customer ExperiencesWelcome and bid farewell to...