Clinical Secretary
3 days ago
Job Title: Clinical Secretary
We are seeking a highly skilled Clinical Secretary to join our team at Worcestershire Acute Hospitals NHS Trust. The ideal candidate will possess excellent administrative and communication skills, with the ability to work independently in a busy environment.
Job Summary:
The successful candidate will provide comprehensive secretarial support to our Consultant Staff and junior teams, assisting with achieving Trust and departmental objectives through liaising with relevant people and teams.
About Us:
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. We operate hospital-based services from three sites in Kidderminster, Redditch, and Worcester.
Key Responsibilities:
- To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.
- To accept enquiries from clinicians, GPs, Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives.
- To work using own initiative with minimal supervision, prioritising own workload in line with objectives of the department and consultant teams.
- To deal with all incoming correspondence, phone, fax and email in an efficient and effective way.
- To liaise with other members of the secretarial/administration team in order to provide a co-ordinated and efficient secretarial service.
- To support the Directorate Management Team with the administration, tracking and validation of patients' pathways to achieve the National 18-week Referral To Treatment (RTT) target.
- To deal with any complaints, problems or issues in a sensitive way, escalating to clinicians/management as appropriate.
- Ensure confidentiality is maintained at all times, complying with the Data Protection Act, Information Governance and other Trust/Departmental Policies.
- To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.
What We Offer:
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits including flexible working arrangements and opportunities for career development.
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