Directorate Support Officer, Wrh

1 month ago


Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

Support with line management of Directorates administrative staff To have an in-depth knowledge of the Patient Access Policy, assist with the review of this Policy and be able to advise other staff on aspects of this Policy. Monitor the achievement of standards within the policy and good practice guidance and ensuring action is taken to improve performance against these standards To liaise with Medical Secretaries, Health Records and Information staff to ensure patients are entered on to the waiting list appropriately. Check waiting list entries are correct, according to Patient Access Policy Ensure there are adequate procedures in place within the specialities for booking of patients in a timely manner, to be aware of the status of capacity and booking, ensuring maximum utilisation of available capacity Make operational arrangements for additional Theatres/Outpatient sessions, according to availability of Consultants; this includes liaising with Theatres/Outpatient staff and the relevant clinics on all sites Work with Consultants and medical secretaries with regards to non-clinical prioritisation of patients for treatment, availability of operating slots, discuss situations where a decision needs to be made to remove a patient from the waiting list and those patients whose care could be transferred to alternative surgeons in order to expedite patient pathways, ensuring Access Policy is followed Contact patients to agree treatment plan, taking account of patient availability and preferences, availability of surgeons and theatre/clinic capacity. Ensure that all action is documented appropriately on the Patient Administrative System Make operational arrangements for additional theatre sessions, according to availability of surgeons; this includes liaising with theatre staff, anaesthetic staff and the relevant wards on all sites Respond to information requests from the Trust Access Team and CCGs with regard to surgical specialty patients Provide Directorate Managers with regular position statement on the position in relation to Access Targets, and inform of any cancellations, where capacity is required and not available, remedial action of any potential difficulties Monitor mandatory training and PDRs of administrative staff within the Directorate Manage administrative and medical recruitment in the Directorate RTT Validation and understanding of the Trusts RTT policies and procedures



  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    **Job Purpose**: To provide full admin & clerical support to the Cardiopulmonary Department at WRH, using advanced keyboard skills and database programmes to manage, prioritise and organize the daily departmental workload. Key Duties: Maintaining appointment lists e.g.: partial booking, booking appointments, outcoming and data setting all patient attendances...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    Job summary The TSSU (Sterile Services) department is an enthusiastic team who workin a busy fast paced department. The Sterile Services Department reprocessessurgical instruments for the Trust and surrounding areas. The Trust is not only tackling thewaiting list backlog following the Covid pandemic but has also increased in Trauma procedures at...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    Job summary The TSSU (Sterile Services) department is an enthusiastic team who workin a busy fast paced department. The Sterile Services Department reprocessessurgical instruments for the Trust and surrounding areas. The Trust is not only tackling thewaiting list backlog following the Covid pandemic but has also increased in Trauma procedures at...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    We are recruiting a Medical Support Secretary to join our Respiratory admin team supporting our Respiratory Consultants and Directorate. Our friendly, experienced Respiratory admin team currently consists of 6 Senior Medical Secretaries across Worcestershire Royal Hospital and Alexandra Hospital, and three Support Secretaries. The successful applicant will...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    The Women and Childrens Division are looking for an enthusiastic, highly motivated and experienced Directorate Support Officer to join their Operational team. Excellent interpersonal and communication skills are essential as the post holder will be expected to be able to communicate effectively and sensitively with a wide range of people. As a people...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    Job summary This is a fantastic time to join our vibrant andfriendly paediatric team as we are evolving and expanding the PaediatricEmergency Department at WRH. It is a busy department which offersextensive learning and development opportunities unique to an urgent caresetting. We see a wide range of patients who require fast effectivenursing care...

  • Trainee Sonographer

    4 weeks ago


    Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    TRAINEE SONOGRAPHER A training opportunity has arisen in the ultrasound departments of Worcestershire Acute NHS Trust. Clinical training will be given within our countywide departments and will include regular attendance at Birmingham City University to obtain a PGCert/Diploma in Medical Ultrasound. All our departments cover a wide range of examinations...

  • Matron Medicine, Wrh

    2 hours ago


    Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    **Key Duties**: Actively implement the standards set in the Trusts strategy for nurses and nursing acting as a role model for others to emulate, working alongside colleagues and exhibiting high standards of professional behaviour and dress including the wearing of uniform. Advise Directorate Managers, clinical Directors and Chief Nursing Officer on...

  • Progress Chaser, Wrh

    1 month ago


    Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    Are you looking for a new challenge? Are you excited by the prospect of working in a fast-paced, innovative environment? We are looking to fill the position of Progress Chaser in the Acute Medical Directorate at Worcestershire Royal Hospital. The role underpins the safe running and provision of care in our departments. You will be supporting the senior team...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    To support the Womens and Childrens Division in the two key areas of its performance - namely to manage the waiting lists and monitor against National targets Review and interpret data to support the development and improvement of service areas Monitor Clinic Utilisation to ensure vacant capacity is utilised To use skills/knowledge to further develop patient...


  • Worcester, United Kingdom Herefordshire & Worcestershire Integrated Care Board (ICB) Full time

    NHS Herefordshire and Worcestershire Integrated Care Board are looking for an enthusiastic self-motivated Business Support Officer to provide a comprehensive support to the Mental Health Learning Disabilities and Autism Team. The role of Business Support Officer within the team will be to provide comprehensive admin support to the Programme Director and...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    Job summary We are looking for an enthusiastic, friendly and efficient Receptionist to join our team based on the Emergency Gynaecology Assessment Unit/Gynaecology Inpatient Unit. We provide a high-quality, 24:7 gynaecology and early pregnancy emergency service for women across Worcestershire, alongside an inpatient unit for elective surgery. We have...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    **Job Purpose**: The post holder will be responsible for organising referrals and selecting patients from the waiting list so that appointments are made within the required waiting time targets. Also co-ordinate rescheduling of appointments and setting up clinic template with agreed booking rules. Key Duties: To ensure that referrals are added to the...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    **Key Duties**: To provide a reception service, handling initial enquiries, gathering basic information and taking initial action within defined protocols to assist in resolving any queries To keep staff informed of admissions and discharges, and to ensure queries from other members of staff and members of the public are dealt with appropriately either in...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    We are currently seeking a hard working and motivated Project Administrator to join our Strategy, Improvement and Planning Team. The Project Administrator will provide efficient administration services, and business support to the Department, working collaboratively with Managers and other support staff to ensure the smooth running of all office based...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    **Directorate of Specialty MedicineJOB DESCRIPTIONJob Title**: Medical SecretaryGrade: Band 4 Department/Location: Worcestershire Royal Hospital Reports to: Directorate Support Manager Accountable to: Directorate Manager Specialty Medicine Job Purpose: To provide comprehensive administrative and audio typing support for the Consultant Staff and their junior...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    **Key Duties**: Completes month end procedures without direct supervision, this entails in-depth knowledge and responsibility for all their areas, with advice available when required. This is by collating financial documents and inputting data, recharges, budget virements and journals into computerised finance system, databases and spreadsheets with accuracy...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    **Directorate of Specialty Medicine JOB DESCRIPTION Job Title**: Medical Secretary Grade: Band 4 Department/Location: Worcestershire Royal Hospital Reports to: Directorate Support Manager Accountable to: Directorate Manager Specialty Medicine Job Purpose: To provide comprehensive administrative and audio typing support for the Consultant Staff and their...

  • Orthoptist,wrh

    4 weeks ago


    Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a **FULL TIME, PERMANENT, BAND 5 **Orthoptist at the Worcestershire Acute Hospitals NHS Trust. The Team consists of 10 Orthoptists, 2 Optometrists and 13 Ophthalmology Consultants, (two of which specialise in Paediatrics and Ocular Motility.) This position would be suitable for an Orthoptist who is looking to expand...


  • Worcester, United Kingdom StaffCo Direct Limited Full time

    **IMMEDIATE STARTS NEEDED!!!!** Staffco is recruiting for a large number of warehouse operatives for leading home delivery specialist in Worcester WR38SG All shifts are available **Mornings - 6AM TILL 2PM** Mon-Sat - PAYE £10.42 PH or £11.68 PH including holiday pay Sun - PAYE £13.55 PH or £15.19 PH including holiday pay **Afternoons - 2PM TILL 10...