Strategic Customer Engagement Lead

4 weeks ago

London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time

Drive Revenue Growth with AWS



AWS EMEA SARL (UK Branch) is seeking an experienced Senior Deal Negotiator to join the Strategic Customer Engagements (SCE) team. This role will be responsible for driving revenue growth from large, complex, and strategic deals with enterprise-level customers.



The ideal candidate will have 12+ years of experience working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals. They will also have a proven track record of negotiating with C-level executives, IT, lines of business, procurement, finance, and legal stakeholders for sizeable commercial/enterprise deals.



In this role, you will work closely with internal stakeholders, experts, and other resources to remove obstacles and achieve desired business outcomes. You will also be responsible for understanding market trends, developing and rolling out best practice initiatives, and facilitating alignment and effective AWS communication with internal and external stakeholders.



Key Responsibilities:




  • Engage directly with customers on commercial and contractual terms, formulate and execute deal strategies, and negotiate complex terms to closure.
  • Act as a trusted advisor and thought leader in the development of the commercial strategy and shaping the deal; drive the execution phase of the deal cycle (negotiation through to contractual closure) for strategic and complex commercial opportunities.
  • Inspire and influence internal stakeholders, experts, and other resources not under direct control, helping to remove obstacles in order to achieve desired business outcomes.
  • Understand developing trends in the market through analysis, and develop and roll out best practice initiatives in support of continuous improvement.
  • Facilitate alignment and effective AWS communication with internal and external stakeholders (e.g., legal, operations, etc.) and promptly resolve any conflict to encourage harmonious and productive interactions.


About the Team:



AWS values diversity and is committed to creating an inclusive culture where everyone can thrive. We encourage candidates from diverse backgrounds to apply.



AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses. We value work-life harmony and strive for flexibility in our working culture.



We are committed to creating a culture of inclusion, where employees can be proud of their differences. Our employee-led affinity groups foster a culture of inclusion, and we offer ongoing events and learning experiences to inspire us to never stop embracing our uniqueness.



We are continuously raising our performance bar as we strive to become Earth's Best Employer. We offer endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.



Basic Qualifications:




  • 12+ years of experience working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size)
  • 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals
  • Proven legal expertise on large and complex IT commercial deal terms
  • Degree in Law, Business, Economics, Technology, or Finance (or equivalent work experience)


Preferred Qualifications:




  • Legal qualification preferred
  • Commercial contract experience within IT/software services
  • Knowledge of the Cloud market and AWS


Fluency in English required: Fluency in French or German a plus

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