Strategic Customer Engagement Lead

2 weeks ago


London, Greater London, United Kingdom Amazon Full time

Amazon Web Services (AWS) is seeking a seasoned professional to join the Strategic Customer Engagements (SCE) team focused on the Public sector. This role offers a unique opportunity to engage with AWS customers on strategic opportunities, drive growth, and establish AWS as their key cloud technology provider.

The ideal candidate will have a proven track record of working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals. They will be responsible for leading negotiations and customer closure for strategic, large, complex or highly competitive deals, developing and shaping the overall deal strategy and structure to meet customer business outcomes and goals.

Key responsibilities include:

  1. Developing and executing deal strategies to meet customer business outcomes and goals.
  2. Leading negotiations and customer closure for strategic, large, complex or highly competitive deals.
  3. Collaborating with key stakeholders across the organization for APJ regional public sector sales teams, and related regional and global stakeholders.
  4. Acting as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives.
  5. Developing strategies for pricing and discounts; effectively communicating and identifying deal blockers.

The successful candidate will have a Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience), and at least 10+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals.

Preferred qualifications include knowledge of public sector business, advanced degree or equivalent relevant experience, knowledge of AWS products and services, and excellent written and verbal communication skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



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