Hotel Concierge Representative

2 weeks ago


London, Greater London, United Kingdom Maldron Hotel Shoreditch Full time
Join Our Team:

We are seeking a highly motivated and enthusiastic Guest Experience Team Member to join our team at Maldron Hotel Shoreditch. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.

About the Role:

This is an exciting opportunity to grow your career in the hospitality industry. You will have the chance to develop your skills and knowledge with ongoing training and development opportunities.

Responsibilities:
  • Provide friendly and efficient service to hotel guests.
  • Register guests and take payment.
  • Answer queries about in-house facilities and tourist information.
Requirements:

To be successful in this role, you will need an exuberant personality, previous hotel experience, and excellent communication skills.

Salary and Benefits:
  • Competitive salary: £26,000 - £31,000 per annum (dependent on experience).
  • A comprehensive benefits package including pension scheme, 28 days holiday, and employee rewards programmes.

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