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Curb Concierge Lead

1 month ago


London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full time

Mandarin Oriental Hotel Group is committed to delivering legendary quality experiences for our guests.

The Airport Representative plays a critical role in achieving this goal, ensuring that every guest receives a warm welcome and exceptional service throughout their stay.

Responsibilities:
  • The successful candidate will be responsible for greeting guests upon arrival, coordinating transportation arrangements, and ensuring that all necessary documentation is completed.
  • They will also be required to communicate effectively with Concierge and Guest Relations, providing updates on guest movements and flight information.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.

We offer a competitive salary and benefits package, including opportunities for career advancement and professional development.