Concierge Team Lead

4 days ago


London, Greater London, United Kingdom Park Plaza London Riverbank Full time

Job Title: Concierge Team Lead

About the Role:

We are looking for an experienced and results-driven Concierge Team Lead to join our team at Park Plaza London Riverbank. As the leader of our concierge team, you will be responsible for delivering exceptional guest experiences and driving results through effective team leadership.

About You:

You have a proven track record of success in hospitality management and a keen understanding of what drives guest loyalty. With a strong background in team leadership, you are confident in your ability to motivate and develop a high-performing team.

Your Key Responsibilities:

  • To lead and develop a high-performing concierge team to deliver exceptional service standards
  • To maintain high levels of customer satisfaction through effective issue resolution
  • To collaborate with other departments to ensure seamless delivery of guest experiences

What We Offer:

In return for your hard work and dedication, we offer a competitive salary of £38,000 - £48,000 per annum, depending on experience.

Benefits:

  • A comprehensive benefits package including pension scheme, life insurance, and private healthcare
  • Ongoing training and development opportunities to support your career growth
  • A fun and supportive work environment with opportunities to make a real difference

  • Concierge Team Lead

    2 weeks ago


    London, Greater London, United Kingdom Cobalt Recruitment Full time

    Job Title: Concierge Team LeadJob OverviewCobalt Recruitment is seeking an exceptional Concierge Team Lead to lead a high-performing concierge team at one of London's most prestigious residential squares, delivering exceptional services to high-profile clients and building strong relationships.About the RoleThe successful candidate will oversee the concierge...

  • Concierge Team Lead

    1 week ago


    London, Greater London, United Kingdom Cobalt Recruitment Full time

    Job Title: Concierge Team LeadWe are seeking a dedicated Concierge Manager to manage a high-performing concierge team at one of London's most prestigious residential squares.Key ResponsibilitiesOversee the concierge team, ensuring they deliver top-tier service while providing mentorship and development.Manage the weekly rota, ensuring coverage and quick...

  • Concierge Team Lead

    1 week ago


    London, Greater London, United Kingdom Insignia Group of Companies Full time

    We are looking for an experienced Concierge Team Lead to join our team at Insignia Group of Companies. The successful candidate will be responsible for leading our Concierge services and travel department, ensuring seamless delivery of luxury experiences to our members.Key Responsibilities:Maintain strong relationships with staff to drive motivation and...

  • Concierge Team Leader

    2 weeks ago


    London, Greater London, United Kingdom Proprec Full time

    Lead Concierge PositionProprec is seeking a talented and charismatic Lead Concierge to join our East London team. In this role, you will be responsible for leading and supporting a team of concierges, providing exceptional customer service, and ensuring the efficient management of bookings and access. If you have a passion for delivering first-class service...


  • London, Greater London, United Kingdom FPMR Ltd Full time

    FPMR Ltd is looking for a Residential Concierge Team Lead to join their team in East London. As a key member of our concierge team, you will provide exceptional customer service to our residents, ensuring they feel safe and supported in their homes.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...

  • Luxury Concierge Lead

    2 weeks ago


    London, Greater London, United Kingdom AccorHotel Full time

    We are seeking a Luxury Concierge Lead to join our team at Raffles London OWO Residences. As a key member of our concierge team, you will be responsible for delivering exceptional customer service and ensuring a luxurious experience for our residents.Your primary responsibilities will include supervising the day-to-day operations of the residential concierge...

  • Concierge Team Lead

    2 weeks ago


    London, Greater London, United Kingdom CV-Library Full time

    Night Duty Manager vacancy at prestigious residential development in VauxhallWe seek an experienced Night Duty Manager to lead our front-of-house operations, ensuring seamless delivery of customer service to residents and guests. This role involves working closely with the General Manager and Facilities Manager to maintain high standards of service and...


  • London, Greater London, United Kingdom Cobalt Recruitment Full time

    Cobalt Recruitment is looking for an experienced Residential Concierge Lead to join our team in Central London. As the leader of the concierge team, you will be responsible for ensuring exceptional service delivery, overseeing team operations, managing service partners, and acting as the point of escalation for any issues.Key Requirements:Proven background...

  • Luxury Concierge Lead

    2 weeks ago


    London, Greater London, United Kingdom AccorHotel Full time

    About the RoleWe are seeking an experienced concierge operations director to oversee the day-to-day activities of our luxury residential concierge desk.You will work in close collaboration with security, F&B, housekeeping, engineering, and Spar departments to deliver exceptional service to residents.With a strong focus on quality and efficiency, you will be...


  • London, Greater London, United Kingdom Cobalt Consulting (UK) Ltd Full time

    Concierge Services ManagerCobalt Consulting (UK) Ltd is seeking a highly skilled Concierge Services Manager to join our team in Central London.This is an exciting opportunity to work with a prestigious residential square, providing exceptional service to high-profile clients. The role involves leading a concierge team, building strong relationships, and...


  • London, Greater London, United Kingdom AccorHotel Full time

    Your role as Luxury Residential Concierge Lead will oversee the overnight residential concierge desk at Raffles London OWO Residences, collaborating closely with the Residents Relations Manager to deliver a high-quality level of service.You will supervise and lead a team, managing delivery and service targets while ensuring a smooth and consistent service...

  • Concierge Lead

    2 weeks ago


    London, Greater London, United Kingdom RENDALL & RITTNER LIMITED Full time

    Contract DetailsWe offer a permanent contract with a competitive salary package.Job SummaryWe are seeking a highly skilled individual to join our team as a Building Concierge. The successful candidate will have a proven track record of delivering exceptional customer service and leading teams to achieve outstanding results.Key ResponsibilitiesYour key...

  • Luxury Concierge Lead

    2 weeks ago


    London, Greater London, United Kingdom AccorHotel Full time

    We are seeking an experienced Residential Experience Manager to join our team at AccorHotel's Raffles London OWO Residences. As a key member of our luxury concierge team, you will be responsible for delivering exceptional service to our discerning residents and their guests.As a Residential Experience Manager, you will be the face of our brand, providing a...


  • London, Greater London, United Kingdom Cobalt Recruitment Full time

    Job Title: Residential Concierge DirectorJob DescriptionCobalt Recruitment is seeking an experienced Residential Concierge Director to lead our high-performing concierge team at one of London's most prestigious residential squares. The successful candidate will deliver exceptional services to high-profile clients, build strong relationships, and continuously...


  • London, Greater London, United Kingdom Firmdale Hotels Full time

    Firmdale Hotels is a leading international group of luxury hotels and bars, renowned for their exceptional service and unique interiors.Role OverviewWe are seeking an experienced Assistant Head Concierge to join our team at the Knightsbridge Hotel. This is an excellent opportunity to work closely with our talented concierge team to deliver outstanding guest...

  • Concierge Manager

    1 week ago


    London, Greater London, United Kingdom Cobalt Recruitment Full time

    We are seeking a dedicated Concierge Manager to manage a high-performing concierge team at one of London's most prestigious residential squares. This role involves delivering exceptional services to high-profile clients, building strong relationships, and ensuring the concierge team proactively meets customer needs.Key Responsibilities:Oversee the concierge...


  • London, Greater London, United Kingdom AccorHotel Full time

    About the RoleThe High-End Concierge Team Assistant will play a vital role in delivering exceptional resident experiences during arrival/departure and in lobby areas. You will work closely with the resident concierge team and wider department, communicating with staff, residents, and guests in a friendly and professional manner.Your key responsibilities will...


  • London, Greater London, United Kingdom Oriel Partners Limited Full time

    UHNW Personal ConciergeA unique opportunity to join the Office of a UHNW American Businessman as a UHNW Personal Concierge. In this role, you will be responsible for delivering exceptional lifestyle experiences, curating bespoke arrangements, including luxury travel, exclusive event access, fine dining reservations, and tailored experiences.You will work...


  • London, Greater London, United Kingdom AccorHotel Full time

    We are looking for a skilled Concierge Desk Supervisor to join our team at Raffles London OWO Residences. In this role, you will be responsible for leading and supervising the day-to-day operations of the residential concierge desk.Your primary responsibilities will include managing all aspects of concierge services, resident check-in/check-out,...


  • London, Greater London, United Kingdom Proprec Full time

    We are excited to announce a fantastic opportunity for a Residential Concierge Lead to join Proprec in Leatherhead. This role comes with a competitive salary of £45,000 - £55,000 per annum, based on experience.About the JobIn this dynamic role, you will play a crucial part in managing the daily operations of the residential building. Your responsibilities...