Concierge Team Lead
4 days ago
Job Title: Concierge Team Lead
About the Role:
We are looking for an experienced and results-driven Concierge Team Lead to join our team at Park Plaza London Riverbank. As the leader of our concierge team, you will be responsible for delivering exceptional guest experiences and driving results through effective team leadership.
About You:
You have a proven track record of success in hospitality management and a keen understanding of what drives guest loyalty. With a strong background in team leadership, you are confident in your ability to motivate and develop a high-performing team.
Your Key Responsibilities:
- To lead and develop a high-performing concierge team to deliver exceptional service standards
- To maintain high levels of customer satisfaction through effective issue resolution
- To collaborate with other departments to ensure seamless delivery of guest experiences
What We Offer:
In return for your hard work and dedication, we offer a competitive salary of £38,000 - £48,000 per annum, depending on experience.
Benefits:
- A comprehensive benefits package including pension scheme, life insurance, and private healthcare
- Ongoing training and development opportunities to support your career growth
- A fun and supportive work environment with opportunities to make a real difference
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