Concierge Team Leader UK

2 weeks ago


London, Greater London, United Kingdom Cobalt Consulting (UK) Ltd Full time

Concierge Services Manager

Cobalt Consulting (UK) Ltd is seeking a highly skilled Concierge Services Manager to join our team in Central London.

This is an exciting opportunity to work with a prestigious residential square, providing exceptional service to high-profile clients. The role involves leading a concierge team, building strong relationships, and enhancing the customer experience. Key responsibilities include:

  • Leading the concierge team, providing guidance, and support
  • Managing service partners, including security and maintenance
  • Communicating effectively with residents, providing timely updates
  • Gathering customer feedback, analyzing data, and making improvements
  • Developing and implementing customer service strategies

Requirements:

  • Excellent leadership and communication skills
  • Able to build strong relationships with clients
  • Ability to manage a team, prioritize tasks, and meet deadlines
  • Enhanced DBS check required

Salary: £52,000 depending on experience


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